研究论文

大学生学术信息搜寻挫折量表的开发与验证

  • 黄崑 ,
  • 周辰语 ,
  • 罗士超 ,
  • 胡月琴 ,
  • 郭琼皓
展开
  • 1 北京师范大学政府管理学院 北京 100875;
    2 中国人民大学信息资源管理学院 北京 100872;
    3 北京师范大学心理学部 北京 100875
黄崑,教授,博士;周辰语,硕士研究生;罗士超,博士研究生,通信作者,E-mail:Lorrian_Kinney@outlook.com;胡月琴,教授,博士;郭琼皓,硕士研究生。

收稿日期: 2024-12-03

  修回日期: 2025-02-15

  网络出版日期: 2025-11-19

基金资助

本文系国家自然科学基金项目“探索式检索过程中用户的情感体验及其影响机理研究”(项目编号:71974015)研究成果之一。

Research on the Development and Validation of Academic Information Seeking Frustration Scale for College Students

  • Huang Kun ,
  • Zhou Chenyu ,
  • Luo Shichao ,
  • Hu Yueqin ,
  • Guo Qionghao
Expand
  • 1 School of Government, Beijing Normal University, Beijing 100875;
    2 School of Information Resource Management, Renmin University of China, Beijing 100872;
    3 Faculty of Psychology, Beijing Normal University, Beijing 100875
Huang Kun, Professor, PhD; Zhou Chenyu, Master’s Candidate; Luo Shichao, Doctoral Candidate, Corresponding Author, E-mail: Lorrian_Kinney@outlook.com; Hu Yueqin, Professor, PhD; Guo Qionghao, Master’s Candidate.

Received date: 2024-12-03

  Revised date: 2025-02-15

  Online published: 2025-11-19

Supported by

This work is supported by the National Natural Science Foundation of China project “Research on User Emotional Experience and Its Influencing Mechanism in the Process of Exploratory Search” (Grant No. 71974015).

摘要

[目的/意义] 探索引发大学生学术信息搜寻受挫的情境及成因,为有效干预和应对提供参考。[方法/过程] 以大学生为对象,在文献研究和半结构化深度访谈基础上,形成学术信息搜寻挫折初始量表,通过364份有效问卷,对调查结果进行项目分析、探索性因子分析及验证性因子分析,将初始量表修改形成正式量表。通过439份有效问卷,检验正式量表的信效度。[结果/结论] 大学生学术信息搜寻挫折量表具有较好的信度和结构效度,“任务特征”“预期落差”“领域知识”“搜寻经验”“搜索引擎”“获取障碍”“搜寻结果”“环境压力”8个因子对于学术信息搜寻挫折具有正向影响。该量表可以为诊断学术信息搜寻挫折提供参考,丰富情绪视角下用户信息搜寻行为研究。

本文引用格式

黄崑 , 周辰语 , 罗士超 , 胡月琴 , 郭琼皓 . 大学生学术信息搜寻挫折量表的开发与验证[J]. 图书情报工作, 2025 , 69(22) : 57 -72 . DOI: 10.13266/j.issn.0252-3116.2025.22.005

Abstract

[Purpose/Significance] The study aims to explore the situations and causes that lead to academic information search frustration among college students, providing insights for effective intervention and coping strategies for such frustration. [Method/Process] Based on literature review and semi-structured in-depth interviews, an initial scale for academic information search frustration was developed targeting college students. A pilot study was conducted with 364 valid responses, followed by item analysis, exploratory factor analysis (EFA), and confirmatory factor analysis (CFA) to revise and finalize the scale. Subsequently, reliability and validity tests were carried out on the formal scale using 439 valid responses. [Result/Conclusion] The academic information search frustration scale for college students demonstrates good reliability and structural validity. The results identify eight factors, i.e., expectation gap, knowledge background, search experience, search engine, acquisition barriers, search results and pressure from others, that positively influence academic information search frustration. The scale can provide a reference for diagnosing academic information search frustration and enrich the research on user information search behavior from an emotional perspective.

参考文献

[1] LIU X, ZHU C, DONG Z, et al. The relationship between stress and academic self-efficacy among students at elite colleges: a longitudinal analysis[J]. Behavioral sciences, 2024, 14(7): 537.
[2] 巩洪村, 邓三鸿, 曹高辉. 科研知识交流情景下信息规避行为的潜在成因分析[J]. 情报杂志, 2022, 41(6): 189-199, 141. (GONG H C, DENG S H, CAO G H. Analysis of potential causes of information avoidance behavior in knowledge exchange of scientific research[J]. Journal of intelligence, 2022, 41(6): 189-199, 141.)
[3] EVANS T M, BIRA L, GASTELUM J B, et al. Evidence for a mental health crisis in graduate education[J]. Nature biotechnology, 2018, 36(3): 282-284.
[4] 王蜜源, 刘佳, 吴鑫, 等. 近十年中国大学生抑郁症患病率的Meta分析[J]. 海南医学院学报, 2020, 26(9): 686-693, 699. (WANG M Y, LIU J, WU X, et al. The prevalence of depression among students in Chinese universities over the past decade: a meta-analysis[J]. Journal of Hainan Medical University, 2020, 26(9): 686-693, 699.)
[5] 中国社会科学院语言研究所词典编辑室.现代汉语词典[M]. 北京:商务印书馆, 2005: 238. (Institute of linguistics Chinese academy of social sciences. The contemporary Chinese dictionary [M]. Beijing: The Commercial Press, 2005: 238.)
[6] 黄崑, 罗士超, 李蕾, 等.信息查询与检索中的挫折研究综述[J]. 图书情报工作, 2023, 67(5): 142-152. (HUANG K, LUO S C, LI L, et al. A literature review of research on frustration in information seeking and searching[J]. Library and information service, 2023, 67(5): 142-152.)
[7] SPECTOR P E. Relationships of organizational frustration with reported behavioral reactions of employees[J]. Journal of applied psychology, 1975, 60(5): 635.
[8] FOX S, SPECTOR P E. A model of work frustration–aggression[J]. Journal of organizational behavior, 1999, 20(6): 915-931.
[9] LAL K. Academic stress among adolescent in relation to intelligence and demographic factors[J]. American international journal of research in humanities, arts and social sciences, 2014, 5(1): 123-129.
[10] 黄崑, 陈佳琦, 郑明煊, 等. 信息搜索任务难度研究述评[J]. 信息资源管理学报, 2020, 10(4): 88-98. (HUANG K, CHEN J Q, ZHENG M X, et al. A review of research on search task difficulty[J]. Journal of information resources management, 2020, 10(4): 88-98.)
[11] BOSTICK S L. The development and validation of the library anxiety scale[D]. Detroit: Wayne State University, 1992.
[12] ERFANMANESH M, ABRIZAH A, KARIM N H A. Development and validation of the information seeking anxiety scale[J]. Malaysian journal of library and information science, 2012, 17(1): 21-39.
[13] 黄崑, 袁心, 李蕾, 等.情感负荷视角下协作检索中用户消极情绪感知及其影响因素研究[J]. 图书情报知识, 2020(1): 42-52. (HUANG K, YUAN X, LI L, et al. Research on users' negative emotion and related influence factors during collaborative information searching based on affective load theory[J]. Documentation, information & knowledge, 2020(1): 42-52.)
[14] FREUD S. The complete psychological works of sigmund Freud vol.12: the case of schreber papers on technique & other works[M]. London: Random House UK, 2001: 230-235.
[15] KRING A M, JOHNSON S L. Abnormal psychology: the science and treatment of psychological disorders[M]. Hoboken: John Wiley & Sons, 2022.
[16] HARRINGTON N. Frustration intolerance beliefs: their relationship with depression, anxiety, and anger, in a clinical population[J]. Cognitive therapy and research, 2006, 30(6): 699-709.
[17] ZAKA A, ROHAIL I, AKHTAR A, et al. Development and validation of frustration scale for emerging adults[J]. Multicultural education, 2021, 7(8): 786-794
[18] KURTIKER P, WAGH R. Monitoring student frustration level using blackbox logs[C]//2018 IEEE 18th international conference on advanced learning technologies. Piscataway: IEEE, 2018: 225-226.
[19] 张振新, 叶靖春. 大学生挫折感自评量表的编制[J]. 中国健康心理学杂志, 2011, 19(8): 956-959. (ZHANG Z X, YE J C. College students' self-assessment scale for frustration[J]. Chinese journal of health psychology, 2011, 19(8): 956-959.)
[20] 付媛姝, 罗京滨, 庞诗萍, 等. 大学生学业挫折感问卷编制及信效度检验[J]. 中国健康心理学杂志, 2022, 30(12): 1888-1893. (FU Y S, LUO J B, PANG S P, et al. Development of college students’ academic frustration questionnaire and assessment on reliability and validity[J]. Chinese journal of health psychology, 2022, 30(12): 1888-1893.)
[21] HARRINGTON N. The frustration discomfort scale: development and psychometric properties[J]. Clinical psychology & psychotherapy, 2005, 12(5): 374-387.
[22] CARVER C S, SCHEIER M F, WEINTRAUB J K. Assessing coping strategies: a theoretically based approach[J]. Journal of personality and social psychology, 1989, 56(2): 267.
[23] 韦有华, 汤盛钦. COPE量表的初步修订[J]. 心理学报, 1996(4): 380-387. (WEI Y H, TANG S Q. A revision study on COPE scale[J]. Acta psychologica sinica, 1996(4): 380-387.)
[24] 解亚宁. 简易应对方式量表信度和效度的初步研究[J]. 中国临床心理学杂志, 1998(2): 53-54. (XIE Y N. Preliminary study on the reliability and validity of the brief coping style scale[J]. Chinese journal of clinical psychology, 1998(2): 53-54.)
[25] 弗洛伊德.弗洛伊德心理哲学[M]. 杨韶刚, 译. 北京: 九州出版社, 2003: 244. (FREUD S. Freud’s psychology philosophy[M]. YANG S G, trans. Beijing: Jiuzhou Press, 2003: 244.)
[26] SPIELBERGER C, GORSUCH R, LUSHENE R, et al. Manual for the state-trait anxiety inventory (form Y1– Y2)[M]. Palo Alto: Consulting Psychologists Press, 1983: 67.
[27] BECK A T, STEER R A. BAI: beck anxiety inventory: manual[M]. San Antonio, Texas: Psychological Corp, 1993: 17.
[28] ZIGMOND A S, SNAITH R P. The hospital anxiety and depression scale[J]. Acta psychiatrica scandinavica, 1983, 67(6): 361-370.
[29] MELLON C A. Library anxiety: a grounded theory and its development[J]. College & research libraries, 1986, 47(2): 160-165.
[30] SONG Z, ZHANG S, CLARKE C P. Library anxiety among Chinese students: modification and application of LAS in the context of Chinese academic libraries[J]. The journal of academic librarianship, 2014, 40(1): 55-61.
[31] 杨靖. 公共阅览情境下图书馆焦虑量表修订与验证[J]. 图书情报工作, 2019, 63(7): 72-79. (YANG J. Revision and verification of library anxiety scale under public reading circumstances[J]. Library and information service, 2019, 63(7): 72-79.)
[32] WURMAN R S. Information anxiety [M]. New York: Doubleday, 1989.
[33] ERFANMANESH M. Investigating information seeking anxiety among postgraduate students: Development and validation of a multidimensional scale[D]. Kuala Lumpur: University of Malaya, 2012.
[34] NAVEED M A, ANWAR M A. Information anxiety in the workplace: scale development and validation[J]. Information development, 2022, 38(3): 406-423.
[35] 刘畅, 巩洪村, 曹高辉. 碎片化阅读情境下用户信息焦虑行为形成机理——基于扎根理论的探索性研究[J]. 图书情报知识, 2021, 38(3): 144-153. (LIU C, GONG H C, CAO G H. Formation mechanism of information anxiety behavior in fragmented reading: an exploratory research based on grounded theory[J]. Documentation, information & knowledge, 2021, 38(3): 144-153.)
[36] 刘亚丽, 范逢春. 青年群体阅读焦虑影响因素及消解策略研究[J]. 图书馆学研究, 2024(3): 22-34. (LIU Y L, FAN F C. A study on the influencing factors and resolution strategies of reading anxiety in youth groups[J]. Research on library science, 2024(3): 22-34.)
[37] 曾粤亮, 张莉莉, 吕晓龙, 等. 信息生态理论视角下大学生网络健康信息焦虑形成影响因素与对策研究[J]. 图书情报工作, 2024, 68(1): 137-150. (ZENG Y L, ZHANG L L, LU X L, et al. Research on influencing factors of college students’ online health information anxiety formation and countermeasures based on information ecology theory[J]. Library and information service, 2024, 68(1): 137-150. )
[38] 韩蕾倩, 闫慧, 赵昆明, 等. 微信信息焦虑的量表开发与应用[J]. 图书馆论坛, 2019, 39(9): 82-92. (HAN L Q, YAN H, ZHAO K M, et al. WeChat information anxiety scale: development and applications[J]. Library tribune, 2019, 39(9): 82-92.)
[39] PRZYBYLSKI A K, MURAYAMA K, DEHAAN C R, et al. Motivational, emotional, and behavioral correlates of fear of missing out[J]. Computers in human behavior, 2013, 29(4): 1841-1848.
[40] ELHAI J D, LEVINE J C, DVORAK R D, et al. Fear of missing out, need for touch, anxiety and depression are related to problematic smartphone use[J]. Computers in human behavior, 2016, 63: 509-516.
[41] 李琦, 王佳宁, 赵思琦, 等. 错失焦虑量表测评大学生的效度和信度[J]. 中国心理卫生杂志, 2019, 33(4): 312-317. (LI Q, WANG J N, ZHAO S Q, et al. Validity and reliability of the chinese version of the fear of missing out scale in college students[J]. Chinese mental health journal, 2019, 33(4): 312-317.)
[42] 宋小康, 赵宇翔, 张轩慧. 移动社交媒体环境下用户错失焦虑症(FoMO)量表构建研究[J]. 图书情报工作, 2017, 61(11): 96-105. (SONG X K, ZHAO Y X, ZHANG X H. Developing a fear of missing out (FoMO) measurement scale in the mobile social media environment[J]. Library and information service, 2017, 61(11): 96-105.)
[43] 叶凤云, 李君君. 大学生移动社交媒体错失焦虑症测量量表开发与应用[J]. 图书情报工作, 2019, 63(5): 110-118. (YE F Y, LI J J. The development and application of measurement scale for college students 'mobile social media FoMO[J]. Library and information service, 2019, 63(5): 110-118.)
[44] 邱均平, 宓秦泽, 徐中阳, 等. 高校学术用户信息搜寻转移行为影响因素[J]. 图书馆论坛, 2024, 44(10): 121-130. (QIU J P, MI Q Z, XU Z Y, et al. Factors influencing the information seeking transfer behavior of academic users in colleges and universities[J]. Library tribune, 2024, 44(10): 121-130.)
[45] CHURCHILL G. A. A paradigm for developing better measures of marketing constructs[J]. Journal of marketing research, 1979, 16(1): 64-73.
[46] HINKIN T. R. A review of scale development practices in the study of organizations[J]. Journal of management, 1995, 21(5): 967-988.
[47] ETIKAN I, MUSA S A, ALKASSIM R S. Comparison of convenience sampling and purposive sampling[J]. American journal of theoretical and applied statistics, 2016, 5(1): 1-4.
[48] BRODATY H, MOTHAKUNNEL A, DE VEL-PALUMBO M, et al. Influence of population versus convenience sampling on sample characteristics in studies of cognitive aging[J]. Annals of epidemiology, 2014, 24(1): 63-71.
[49] BRYMAN A. Social research methods[M]. Oxford: Oxford University Press, 2016
[50] 盛东方.我国图书情报研究中的扎根理论应用[J]. 图书馆论坛, 2020, 40(8): 78-86. (SHENG D F. The application of grounded theory in library and information science research in China[J]. Library tribune, 2020, 40(8): 78-86.)
[51] 吴明隆. 问卷统计分析实务—SPSS操作与应用[M]. 重庆:重庆大学出版社, 2009: 158-298. (WU M L. Questionnaire statistical analysis practice—SPSS operation and application [M]. Chongqing: Chongqing University Press, 2009: 158-298.)
[52] 中华人民共和国教育部. 2023年度普通高等学校本科专业[EB/OL]. [2025-02-15]. http://www.moe.gov.cn/srcsite/A08/moe_1034/s4930/202403/t20240319_1121111.html. (Ministry of Education of the People’s Republic of China. Undergraduate programs in regular higher education institutions for the year 2023[EB/OL]. [2025-02-15]. http://www.moe.gov.cn/srcsite/A08/moe_1034/s4930/202403/t20240319_1121111.html.)
[53] STREINER D L, NORMAN G R, CAIRNEY J. Health measurement scales: a practical guide to their development and use[M]. New York: Oxford University Press, USA, 2015.
[54] HAIR J F. Multivariate data analysis[M]. 5th ed. Upper Saddle River: Prentice Hall, 1998.
[55] STEVENS J P. Applied multivariate statistics for the social sciences, fifth edition[M]. 5th ed. London: Routledge, 2009.
[56] KAISER H F, RICE J. Little jiffy, mark IV[J]. Educational and psychological measurement, 1974, 34(1): 111-117
[57] HO R. Handbook of univariate and multivariate data analysis and interpretation with SPSS[M]. London: Chapman and Hall/CRC, 2006.
[58] FIELD A. Discovering statistics using IBM SPSS statistics[M]. 6th ed. London: Sage, 2024.
[59] KLINE R B. Principles and practice of structural equation modeling[M]. 4th ed. New York: The Guilford Press, 2015.
[60] NUNNALLY J C, BERNSTEIN I H. Psychometric theory [M]. 3rd ed. New York: McGraw Hill, 1994.
[61] SERAP KURBANOGLU S, AKKOYUNLU B, UMAY A. Developing the information literacy self‐efficacy scale[J]. Journal of documentation, 2006, 62(6): 730-743.
[62] KLINE R B. Principles and practice of structural equation modeling[M]. New York: The Guilford publications, 2023.
[63] HAIR JOSEPH F, BLACK WILLIAM C, BABIN BARRY J, et al. Multivariate data analysis: a global perspective[M]. London: Pearson Education, 2010.
[64] HU L, BENTLER P M. Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives[J]. Structural equation modeling: a multidisciplinary journal, 1999, 6(1): 1-55.
[65] LOMAX R G. A beginner’s guide to structural equation modeling[M]. New York: Psychology Press, 2004.
[66] 吴明隆. 结构方程模型——Amos实务进阶[M]. 重庆: 重庆大学出版社, 2013:80-150. (WU M L. Structural equation modeling — advanced applications with Amos [M]. Chongqing: Chongqing University Press, 2013: 80-150.)
[67] FORNELL C, LARCKER D F. Evaluating structural equation models with unobservable variables and measurement error[J]. Journal of marketing research, 1981, 18(1): 39-50.
[68] LAM L. W. Impact of competitiveness on salespeople’s commitment and performance[J]. Journal of business research, 2012, 65(9): 1328-1334.
[69] HAIR J F. A primer on partial least squares structural equation modeling (PLS-SEM)[M]. 2nd ed. Los Angeles: Sage, 2017: 128-144.
[70] HENSELER J, RINGLE C M, SARSTEDT M. A new criterion for assessing discriminant validity in variance-based structural equation modeling[J]. Journal of the Academy of Marketing Science, 2015(43): 115-135.
[71] SKINNER E A, ZIMMER-GEMBECK M J. The development of coping: stress, neurophysiology, social relationships, and resilience during childhood and adolescence[M]. Cham: Springer, 2016.
[72] LIU J, SHAH C. Investigating the impacts of expectation disconfirmation on web search[C]//Proceedings of the 2019 conference on human information interaction and retrieval. New York: Association for Computing Machinery, 2019: 319-323
[73] BERKOWITZ L. Whatever happened to the frustration-aggression hypothesis? [J]. American behavioral scientist, 1978, 21(5): 691-708.
[74] HICKS J R. The foundations of welfare economics[J]. The economic journal, 1939, 49(196): 696-712.
[75] NAHL D. Measuring the affective information environment of web searchers[J]. Proceedings of the American Society for Information Science and Technology, 2004, 41(1): 191-197.
[76] MESHRAM R G. The upside of peer pressure on adolescent behavior[J]. Indian journal of health and wellbeing, 2016, 7(8): 845.
[77] WEBB H J, ZIMMER‐GEMBECK M J, WATERS A M, et al. “Pretty pressure” from peers, parents, and the media: a longitudinal study of appearance-based rejection sensitivity[J]. Journal of research on Adolescence, 2017, 27(4): 718-735.
[78] BULUT S, MEHDIABADI P, QIU H. The role of family in managing adolescent peer pressure and social challenges[J]. Journal of psychosociological research in family and culture, 2023, 1(3): 30-37.
[79] FORD D, PARNIN C. Exploring causes of frustration for software developers[C]//2015 IEEE/ACM 8th International workshop on cooperative and human aspects of software engineering. New York: IEEE, 2015: 115-116.
[80] FORD N, MILLER D, MOSS N. Web search strategies and human individual differences: cognitive and demographic factors, internet attitudes, and approaches[J]. Journal of the American Society for Information Science and Technology, 2005, 56(7): 741-756.
[81] MARCHIONINI G. Exploratory search: from finding to understanding[J]. Communications of the ACM, 2006, 49(4): 41-46.
[82] CALLE-ARANGO L, ÁVILA REYES N. obstacles, facilitators, and needs in doctoral writing: a systematic review[J]. Studies in continuing education, 2023, 45(2): 133-151.
[83] 张海, 段荟, 孔晔晗. 高校图书馆用户未来学习中心采纳意愿影响因素研究[J]. 国家图书馆学刊, 2024, 33(3): 49-58. (ZHANG H, DUAN H, KONG Y H. Research on influencing factors of users’ adoption intention of future learning centers in academic libraries[J]. Journal of the National Library of China, 2024, 33(3): 49-58.)
[84] BARON R A, RICHARDSON D R. Human aggression[M]. New York: Springer, 2004.
[85] ZENG J M, YUAN Y J, GAO Z Y, et al. The final step effect[J]. Judgment and decision making, 2023, 18(4): 1-7.
[86] DOLLARD J, MILLER N E, DOOB L W, et al. Frustration and aggression[M]. New Haven: Yale University Press, 1939: 2.
[87] BHANSALI R, TRIVEDI K. Is academic anxiety gender specific: a comparative study[J]. Journal of social sciences, 2008, 17(1): 1-3.
[88] 黄崑, 周辰语, 郭琼皓, 等.大学生学术信息搜寻挫折应对行为研究[J]. 现代情报, 2024, 44(9): 82-94. (HUANG K, ZHOU C Y, GUO Q H, et al. Research on coping behaviors of college students with frustration in academic information seeking[J]. Journal of modern information, 2024, 44(9): 82-94.)
[89] YAO H, LIU W, CHEN S. Teachers sustainable teaching innovation and graduate students creative thinking: the chain mediating role of playfulness climate and academic self-efficacy[J]. The international journal of management education, 2024, 22(1): 100900.
文章导航

/

〈 〉