归因视角下的高校图书馆感知服务质量形成机制

钱蔚蔚, 高洁

Generation Mechanism of Perceived Services Quality of University Libraries from an Attributional Perspective

Qian Weiwei, Gao Jie

图书情报工作 . 2013, (15): 70 -76 . DOI: 10.7536/j.issn.0252-3116.2013.15.011