Analysis and Enlightenment of Complaint Management of the Library in Germany

Liu Mei

Library and Information Service ›› 2014, Vol. 58 ›› Issue (21) : 35-40.

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Library and Information Service
PDF(158 KB)
Library and Information Service ›› 2014, Vol. 58 ›› Issue (21) : 35-40. DOI: 10.13266/j.issn.0252-3116.2014.21.005

Analysis and Enlightenment of Complaint Management of the Library in Germany

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{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 2014, 58(21): 35-40 https://doi.org/10.13266/j.issn.0252-3116.2014.21.005

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