Research on the Customer Churn Behavior Model and Its Influencing Factors of WeChat Public Platform in University Libraries
Guo Shunli, Zhang Xiangxian, Xiang Mengmeng
Library and Information Service ›› 2017, Vol. 61 ›› Issue (2) : 57-66.
Research on the Customer Churn Behavior Model and Its Influencing Factors of WeChat Public Platform in University Libraries
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