An Empirical Research on Customer Satisfaction of Government Websites' Knowledge Service Quality Based on MUSA Model

Song Xueyan, Zhang Xiangqing, Guan Dandan, Wang Ping, Li Ximeng, Liu Weili

Library and Information Service ›› 2018, Vol. 62 ›› Issue (23) : 32-42.

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Library and Information Service ›› 2018, Vol. 62 ›› Issue (23) : 32-42. DOI: 10.13266/j.issn.0252-3116.2018.23.004

An Empirical Research on Customer Satisfaction of Government Websites' Knowledge Service Quality Based on MUSA Model

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{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 2018, 62(23): 32-42 https://doi.org/10.13266/j.issn.0252-3116.2018.23.004

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