
An Empirical Research on Customer Satisfaction of Government Websites' Knowledge Service Quality Based on MUSA Model
Song Xueyan, Zhang Xiangqing, Guan Dandan, Wang Ping, Li Ximeng, Liu Weili
Library and Information Service ›› 2018, Vol. 62 ›› Issue (23) : 32-42.
An Empirical Research on Customer Satisfaction of Government Websites' Knowledge Service Quality Based on MUSA Model
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