Construction of KPI Based Performance Evaluation System on Reference Services in Public Libraries——A Case Study of Lee Kong Chian Reference Library, National Library of Singapore

Xiao Weifei, Pan Yingying, Liu Juan

Library and Information Service ›› 2013 ›› Issue (08) : 46-50.

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Library and Information Service
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Library and Information Service ›› 2013 ›› Issue (08) : 46-50. DOI: 10.7536/j.issn.0252-3116.2013.08.008

Construction of KPI Based Performance Evaluation System on Reference Services in Public Libraries——A Case Study of Lee Kong Chian Reference Library, National Library of Singapore

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{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 2013(08): 46-50 https://doi.org/10.7536/j.issn.0252-3116.2013.08.008

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