A New Theory of the Evaluation of the Service Quality at Libraries

Chu Jingli

Library and Information Service ›› 1999, Vol. 43 ›› Issue (11) : 3-5.

PDF(3251 KB)
Library and Information Service
PDF(3251 KB)
Library and Information Service ›› 1999, Vol. 43 ›› Issue (11) : 3-5.

A New Theory of the Evaluation of the Service Quality at Libraries

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{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 1999, 43(11): 3-5

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