PDF(4855 KB)
Achieving ISO 9000 Certificaiton-An Effective Way to Ensure the Service Quality of Libraries
Guo Dehua
Library and Information Service ›› 2004, Vol. 48 ›› Issue (6) : 92-94,101.
PDF(4855 KB)
PDF(4855 KB)
Achieving ISO 9000 Certificaiton-An Effective Way to Ensure the Service Quality of Libraries
| {{custom_ref.label}} |
{{custom_citation.content}}
{{custom_citation.annotation}}
|
/
| 〈 |
|
〉 |