PDF(180 KB)
Establishment and Survey Analysis of a Consumer Satisfaction-based Evaluation Model for Network Information Service Quality
Yuying Jiao LEI Xue 雷雪
Library and Information Service ›› 2008, Vol. 52 ›› Issue (02) : 81-81.
PDF(180 KB)
PDF(180 KB)
Establishment and Survey Analysis of a Consumer Satisfaction-based Evaluation Model for Network Information Service Quality
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