The Procedures and techniques of library customer satisfaction measurement

Yang Guangfeng,Han Xinyue,Wang Xiuhua

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Library and Information Service ›› 2008, Vol. 52 ›› Issue (03) : 88-88.

The Procedures and techniques of library customer satisfaction measurement

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{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 2008, 52(03): 88-88

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