A study of CVAS customer satisfactory model and aspects based ACSI

A study of CVAS customer satisfactory model and aspects based ACSI

Wang Chuanlei Tan Xin Zheng Hongjun

Library and Information Service ›› 2009, Vol. 53 ›› Issue (22) : 48-11.

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Library and Information Service ›› 2009, Vol. 53 ›› Issue (22) : 48-11.

A study of CVAS customer satisfactory model and aspects based ACSI

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{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 2009, 53(22): 48-11

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