Empirical Study on the Evaluation of E-service Quality in C2C E-commerce ——Based on the Survey of Chinese C2C Markets

Deng Zhihong, Zheng Weiliang, Qin Junchang

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Library and Information Service ›› 2012, Vol. 56 ›› Issue (14) : 141-147.

Empirical Study on the Evaluation of E-service Quality in C2C E-commerce ——Based on the Survey of Chinese C2C Markets

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{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 2012, 56(14): 141-147

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