The current research of evaluation on competitive intelligence in China focuses on the quality, the software and system, the personnel capacity of competitive intelligence, and little is known about evaluation on competitive intelligence works for enterprises. Based on the research of evaluation on competitive intelligence at home and abroad, the paper summarizes the kinds of competitive intelligence works for enterprises. Introducing the theory of fuzzy sets, it constructs an evaluation index system from 4 aspects of content, availability, effect and customer satisfaction, including 11 secondary indexes. Based on 2 rounds of expert survey, the paper evaluates on competitive intelligence works from the perspective of combining qualitative and quantitative methods, and demonstrates the applicability of the evaluation method through experiments.
Zhang Zhiqian
,
Zhao Jilun
. Fuzzy Comprehensive Evaluation on Competitive Intelligence Works[J]. Library and Information Service, 2014
, 58(04)
: 53
-58
.
DOI: 10.13266/j.issn.0252-3116.2014.04.009
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