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Effect Mechanism of Technical Readiness on Mobile Library Service Quality
Received date: 2015-07-24
Revised date: 2015-08-12
Online published: 2015-09-05
[Purpose/significance]This paper establishes a mechanism model between TR and mobile library service quality for mobile library service quality in new information environment, to guide the libraries to develop mobile information services and improve services quality better.[Method/process]Introducing perceived usefulness and perceived ease, and analyzing relationship between TR and PU, PEU, mobile library service quality, regression analysis is proceed to check its scientificity. [Result/conclusion]The result shows that optimism and insecurity will affect mobile library service quality mediated by PU and PEU; innovativeness and discomfort will affect mobile library service quality mediated by PEU; motivators have more effect than Inhibitors on mobile library service quality.
Key words： TR; PU; PEU; mobile library service quality
Zhao Qing , Shi Guohong , Shao Shiling . Effect Mechanism of Technical Readiness on Mobile Library Service Quality[J]. Library and Information Service, 2015 , 59(17) : 33 -40 . DOI: 10.13266/j.issn.0252-3116.2015.17.005
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