The Competency System Construction of University Librarians Based on Kano Theory:Taking the University Libraries in Harbin as Examples

  • Sun Ziqing ,
  • Huang Lixia
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  • School of Information Management, Heilongjiang University, Harbin 150080

Received date: 2015-12-07

  Revised date: 2016-01-06

  Online published: 2016-01-20

Abstract

[Purpose/significance] In the information age,the competency of university librarians is the lifeline of university libraries for survival and development. The competency system construction of university librarians has important research significance and application value for the university library human resource management and the sustainable development of libraries.[Method/process] Based on the competency theory and Kano model, this paper identified the essential factor by the means of literature analysis, and then analyzed the data by a questionnaire survey.[Result/conclusion] The university librarians' competence system is constructed based on three dimensions of knowledge, ability and consciousness, tthe factors of which were established and summarized into two levels of a total of 32 indicators. Finally, the threshold competence of the university librarians and the differentiating competence of the university librarians are distinguished.

Cite this article

Sun Ziqing , Huang Lixia . The Competency System Construction of University Librarians Based on Kano Theory:Taking the University Libraries in Harbin as Examples[J]. Library and Information Service, 2016 , 60(2) : 47 -52,148 . DOI: 10.13266/j.issn.0252-3116.2016.02.007

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