[Purpose/significance] The rapid development of Internet and digital technologies not only changes the service mode and contents of the carrier of the public library, but also alters the way of digital immigrants using the public library. However, digital immigrants' demands and obstacles of using public library services have not been well investigated so far.[Method/process]This paper attempted to fill this gap by using the combination of qualitative and quantitative research methods. We followed the research logic of proposing problems, analyzing problems and solving problems.[Result/conclusion]The results show that digital immigrants' obstacles of using public libraries lie in their psychology and attitudes. Demands for using public libraries include the environment and equipment, the use of digital products, community demands, learning and training, librarians' services, the rules and regulations, and so forth. This paper further designs the public library alliance service model for digital immigrants from four dimensions. This paper sheds light on the theory research and practice activities for public library services, and provides a new perspective to foster information literacy of digital immigrants.
Xu Xiaojuan
,
Zhao Yuxiang
,
Wu Manli
. Research on the Public Library Alliance Service Model for Digital Immigrants——Based on the Interview of the Digital Immigrants' Use Obstacles and Demands[J]. Library and Information Service, 2017
, 61(19)
: 50
-57
.
DOI: 10.13266/j.issn.0252-3116.2017.19.006
[1] PRENSKY M. Digital natives,digital immigrants Part1[J].On the horizon,2001,9(5):1-6.
[2] 赵宇翔. 数字悟性:基于数字原住民和数字移民的概念初探[J].中国图书馆学报,2014(6):43-54.
[3] 肖雪, 王子舟. 公共图书馆服务与老年人阅读现状及调查[J]. 图书情报知识,2009(3):35-57.
[4] 李超平. 《 公共图书馆宣传推广与阅读促进》 写作杂记[J]. 图书馆建设, 2013(10):91-93.
[5] 第39次中国互联网络发展状况统计报告[EB/OL].[2017-03-21] http://www.cnnic.cn/hlwfzyj/hlwxzbg/hlwtjbg/201701/P020170123364672657408.pdf.
[6] GVNTHER J. Digital natives & digital immigrants[M]. Innsbruck:Studienverlag, 2007.
[7] 范并思. 公共图书馆精神的时代辩护[J]. 中国图书馆学报, 2004, 30(2):5-11.
[8] HORRIGAN B, 何蕾. 美国公共图书馆2016年度报告[J]. 图书馆论坛, 2016, 36(12):1-12.
[9] BOWEN J,DEE M. Recognizing the variety of need:library services to older people[J].Health libraries review,1986(3):101-104.
[10] 范军.国外公共图书馆老年读者服务的经验与启示_以美国、日本为例[J].图书馆学研究, 2011(16):95-98.
[11] 高颖.国内外图书馆老年群体服务研究[J].图书情报工作,2011,55(2):221-226.
[12] Margaret S.Developing a good practice guide on library services for older people[J].APLIS,2009,22(2):48-57.
[13] 王素芳. 国外公共图书馆弱势群体服务研究述评[J]. 中国图书馆学报, 2010(3):95-107.
[14] 段阿力.公共图书馆开展老年读者服务的实践与思考-以安徽省图书馆和合肥市图书馆为例[D].合肥:安徽大学.2013
[15] TUROCK B J.Public library services for older adults:update 1984[J]. Library quarterly,1987,57(2):137-170.
[16] XIE B,BUGG J M.Public Library computer training for older adults to access high-quality Internet health information[J].Library & information science research,2009,31(3):155-162.
[17] SWEENEY R T. Reinventing library buildings and services for the millennial generation[J]. Library administration and management, 2005, 19(4):165-176.
[18] MARTA L M. Web 2.0 and information literacy instruction:aligning technology with ACRL standards[J]. The journal of academic librarianship, 2013,39(3):244-251.
[19] BUNDY A. Australian and New Zealand information literacy framework:principles, standards and practice.[2017-03-24]. http://sydney.edu.au/ab/committees/oldcom/learn_teach/agendas/2004/ANZ_ILF.pdf.
[20] KOLTAY T. The shift of information literacy towards research 2.0[J]. The journal of academic librarianship, 2015,41(1):87-93.
[21] 邱璇, 丁韧. 高校学生信息素养评价指标体系构建及启示[J]. 图书情报知识, 2009(6):75-80.
[22] 肖珑, 赵飞. 面向学习环境的大学生信息素养体系研究[J]. 大学图书馆学报, 2015(5):50-57.
[23] 周剑, 王艳. 世代特征, 信息环境变迁与大学生信息素养教育创新[J]. 中国图书馆学报, 2015, 41(4):25-39.
[24] 李宇佳. 美国公共图书馆老年人数字包容服务研究[J]. 图书馆建设, 2016(10):57-62.
[25] 姚远. 从宏观角度认识我国政府对居家养老方式的选择[J]. 人口研究, 2008, 32(2):16-24.
[26] 孟静.关注老年群体提升服务能力——公共图书馆在老年读者服务中的实践探索[J].农业图书情报学刊,2013(10):148-151.
[27] 孙建军. 新技术环境下高校图书馆数据素养教育的思考[EB/OL].[2017-03-24].http://www.lib.ahu.edu.cn/bencandy.php?fid=35&id=1674.
[28] 尼克. 一位数位移民的告白:Facebook iPad iPhone Twitter e-Reader如何翻转我们的世界[M].杨雅婷,王惟芬,王柏恒,等译.台北:台湾行人文化实验室,2011.
[29] 张洁.数字时代的信息宣言——《一位数字移民的告白》评介[J]. 图书馆杂志,2011(8):22-25.
[30] GADSDEN V L, HALL M. Intergenerational learning:a review of the literature[EB/OL].[2017-03-24]..http://files.eric.ed.gov/fulltext/ED454974.pdf.
[31] 徐孝娟,赵宇翔,吴曼丽,等.国外代际学习研究进展及前沿展望[J].远程教育杂志,2017(2):87-93.
[32] 舍基. 认知盈余:自由时间的力量[M]. 胡泳,译.北京:中国人民大学出版社, 2012.
