[Purpose/significance] The borrowing volume of paper books is decliningyear by year in domesticuniversity libraries. Automatic borrowing andreturning machines are getting more popular. Thispaper establishes a systematic and effective general modelto guide the librarians to optimize staffing and improvethe service quality.[Method/process] Afterusing the random service system theory (Queuing Theory) to complete the model, Li Wenzheng Libraryof Southeast University was selected to verify the model.[Result/conclusion] It is confirmed that the model is effective. This model can provide decision-making informationforuniversity library managers to arrange work in the circulation service and improvethe circulation service efficiency of university libraries.
Jiang Chen
,
Yuan Xilin
,
Liu Li
. Research on the Allocation Model of Circulating Service Counters in University Libraries[J]. Library and Information Service, 2017
, 61(20)
: 97
-104
.
DOI: 10.13266/j.issn.0252-3116.2017.20.010
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