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2018 , Vol. 62 >Issue 7: 77 - 87

DOI: https://doi.org/10.13266/j.issn.0252-3116.2018.07.009

User Roles and Behaviors in Learning Groups' Online Knowledge Collaboration

  • Wang Zhe ,
  • Zhang Pengyi
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  • Department of Information Management, Peking University, Beijing 100871

Received date: 2017-09-28

  Revised date: 2018-01-09

  Online published: 2018-04-05

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Abstract

[Purpose/significance] This paper aims to explore user roles and behaviors in the learning groups' online knowledge collaboration and their collaborative features and distributions. This study will help people better understand behavioral features and distributions of collaborative user roles in the learning groups' collaboration. It will also help information service providers to provide more useful information to different users.[Method/process] By the methods of social network analysis (SNA) and cluster analysis, we collected 1096 collaborative log edits from an online course collaboration platform and analyzed them. [Result/conclusion] In learning groups' online knowledge collaboration, leaders play a significant leading role,substantial content providers focus on providing contentand have little communications with other users despite some micro-collaboration among themselves. Maintainer corrects the editing vulnerabilities and misbehavior of other roles in the collaboration, and also maintain close relationships with key users in the group. The contribution of social connectors is not quite obvious in learning groups.

Key words： collaborative user role; learning group; online knowledge collaboration; user study; online community

Cite this article

Wang Zhe , Zhang Pengyi . User Roles and Behaviors in Learning Groups' Online Knowledge Collaboration[J]. Library and Information Service, 2018 , 62(7) : 77 -87 . DOI: 10.13266/j.issn.0252-3116.2018.07.009

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