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2018 , Vol. 62 >Issue 16: 82 - 91

DOI: https://doi.org/10.13266/j.issn.0252-3116.2018.16.010

Research on Influencing Factors of User Information Disclosure Behavior in Electronic Health Websites

  • Zhang Kun ,
  • Wang Wentao ,
  • Li Jing ,
  • Xie Yangqun
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  • 1. School of Management, Anhui University, Hefei 230601;
    2. Hefei Normal University, Hefei 230601

Received date: 2018-03-05

  Revised date: 2018-05-07

  Online published: 2018-08-20

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Abstract

[Purpose/significance] The aim of the paper is to determine the influencing factors of information disclosure behavior, optimize the ecological environment of eHealth websites, and indirectly help to realize the strategic goal of "Healthy China".[Method/process] The paper uses the qualitative research method to analyze the three-level code of interview data. It also constructs the influencing factors model of the user information disclosure of the eHealth websites, and extracts the 17 main categories and 5 core categories which affect the user information disclosure behavior on the eHealth websites.[Result/conclusion] The user information disclosure behavior of the eHealth websites is mainly influenced by perceived utility, perceived risk, subjective norm, service quality and illness characteristic. The perceived utility is the most important influencing factor. The perceived risk is the sub important factor. The subjective norm is the more important influencing factor. The service quality and the illness characteristic are the relatively influencing factors. Accordingly, from the three dimensions of government departments, electronic health websites and users, the relevant suggestions are summarized.

Key words： electronic health(eHealth); eHealth website; information disclosure; qualitative research

Cite this article

Zhang Kun , Wang Wentao , Li Jing , Xie Yangqun . Research on Influencing Factors of User Information Disclosure Behavior in Electronic Health Websites[J]. Library and Information Service, 2018 , 62(16) : 82 -91 . DOI: 10.13266/j.issn.0252-3116.2018.16.010

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