Knowledge Vein and Forefront Outlook of Information Encounter Behavioral Research

  • Zhang Min ,
  • Liu Ying ,
  • Zhang Yan
Expand
  • 1. School of Information Management, Wuhan University, Wuhan 430072;
    2. School of Public Policy and Management, University of Chinese Academy of Sciences, Beijing 100049

Received date: 2018-02-25

  Revised date: 2018-06-14

  Online published: 2018-09-20

Abstract

[Purpose/significance] An in-depth systematic analysis of information encounter behavior can promote academic innovation in this field and application innovation in related information services.[Method/process] Using CNKI and Web of Science as data sources, a systematic review method was used to analyze the most representative 41 literatures in the field. In the research section of the knowledge vein, this paper systematically analyzed and summarized the theoretical models, research methods and influencing factors. In the forefront perspective, the process of encountering information is broken down into three stages:before encounter, during encounter, and after encounter. Then, the paper summed up the study of encountering follow-up behavior.[Result/conclusion] Information encounter behavior is the result of the combined effects of information, individuals, technology, and the environment. The use of encounter information is currently a research hotspot. Research on information encounter based on the information search process chain, research based on the mobile Internet, research based on objective data, and cross-discipline research are hot topics that are feasible in the future.

Cite this article

Zhang Min , Liu Ying , Zhang Yan . Knowledge Vein and Forefront Outlook of Information Encounter Behavioral Research[J]. Library and Information Service, 2018 , 62(18) : 129 -139 . DOI: 10.13266/j.issn.0252-3116.2018.18.014

References

[1] ERDELEZ S. Information encountering:it's more than just bumping into information[J]. Bulletin of the American society for information science and technology, 1999, 25(3):26-29.
[2] ROSS S C. Finding without seeking:the information encounter in the context of reading for pleasure[J]. Information processing and management,1999,35(6):783-799.
[3] FOSTER A E. Nonlinear model of information-seeking behavior[J]. Journal of the society for information science and technology, 2004, 55(3):228-237.
[4] ERDELEZ S. Investigation of information encountering in the controlled research environment[J]. Information processing & management, 2004, 40(6):1013-1025.
[5] 粟村倫久. 情報遭遇に関する利用者行動モデルの再検討ウェブ上の情報遭遇に対する調査[J]. Library and information science, 2006(55):47-69.
[6] CUNHA M P E. Serendipity:why some organizations are luckier than others[EB/OL].[2018-07-23]. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=882782.
[7] LAWLEY J,TOMPKINS P. Maximising serendipity:the art of recognising and fostering unexpected potential-A systemic approach to change[EB/OL].[2018-07-23]. http://www.cleanlanguage.co.uk/articles/articles/.224/1/Maximising-Serendipity/Page1.html.
[8] BRUIJN O D, SPENCE R. Serendipity within a ubiquitous computing environment:a case for opportunistic browsing[C]//International conference on ubiquitous computing. Berlin:Springer, 2001:362-370.
[9] 朱庆华,赵宇翔.情报学中混合方法研究的理论探索和应用[J].情报学报,2013,32(12):1236-1247.
[10] WILLIAMSON K. Discovered by chance:the role of incidental information acquisition in an ecological model of information use[J]. Library & information science research, 1998, 20(1):23-40.
[11] HEINSTRÖM J. Psychological factors behind incidental information acquisition[J]. Library & information science research, 2007, 28(4):579-594.
[12] KUKKA H, KOSTAKOS V, OJALA T, et al. This is not classified:everyday information seeking and encountering in smart urban spaces[J]. Personal & ubiquitous computing, 2013, 17(1):15-27.
[13] STEWART K N, BASIC J. Information encountering and management in information literacy instruction of undergraduate, students[J]. International journal of information management, 2014, 34(2):74-79.
[14] PÁLSDÓTTIR Á. The connection between purposive information seeking and information encountering[J]. Journal of documentation, 2014, 66(2):224-244.
[15] 阳玉堃, 黄椰曼. 社交网络环境下用户信息偶遇行为影响因素研究[J]. 数字图书馆论坛, 2017(6):65-72.
[16] 娄银银.医学院校图书馆信息偶遇现象研究——以天津医科大学图书馆为例[J].图书馆工作与研究,2017(3):88-92.
[17] 郭海霞.网络浏览中的信息偶遇调查和研究[J].情报杂志,2013(4):47-50.
[18] 袁红,王志鹏.数字图书馆利用中信息偶遇现象研究[J].图书情报工作,2014,58(17):104-111.
[19] 毛振鹏.基于信息偶遇的移动数字信息搜寻行为调查与导读服务对策研究——以山东省青岛市各类移动数字图书馆用户为例[J].图书馆学研究,2015(8):45-50.
[20] 杜雪, 刘春茂. 网络信息偶遇影响因素个性特征的调查实验研究[J]. 图书情报工作, 2015,59(11):119-126.
[21] 李儒银, 邓小昭. 高校硕士研究生偶遇信息分享行为的影响因素研究[J]. 情报理论与实践, 2016, 39(11):84-88.
[22] MARSHALL C C, BLY S. Sharing encountered information:digital libraries get a social life[C]//ACM/IEEE-cs joint conference on digital libraries.New York:ACM, 2004:218-227.
[23] MIWA M, EGUSA Y, SAITO H, et al. A method to capture information encountering embedded in exploratory Web searches[EB/OL].[2018-07-23]. http://www.informationr.net/ir/16-3/paper487.html.
[24] JIANG T, LIU F, CHI Y. Online information encountering:modeling the process and influencing factors[J]. Journal of documentation, 2015, 71(6):1135-1157.
[25] PANAHI S. Information encountering on social media and tacit knowledge sharing[J]. Journal of information science, 2016, 42(4):539-550.
[26] MCCAY-PEET L, TOMS E G. The process of serendipity in knowledge work[C]//Proceedings of the third symposium on Information interaction in context. New York:ACM, 2010:377-382.
[27] 周晓英,蔡文娟.大学生网络健康信息搜寻行为模式及影响因素[J].情报资料工作,2014(4):50-55.
[28] PONTIS S, KEFALIDOU G, BLANDFORD A, et al. Academics' responses to encountered information:context matters[J]. Journal of the Association for Information Science & Technology, 2015, 67(8):1883-1903.
[29] 田立忠, 俞碧飏. 科研人员信息偶遇的影响因素研究[J]. 情报科学, 2013(4):71-77,85.
[30] 田梅.网络浏览中偶遇信息共享行为影响因素扎根分析[J].图书与情报, 2015(5):117-122.
[31] MAKRI S, BLANDFORD A. Coming across information serendipitously-Part 2:a classification framework[J]. Journal of documentation, 2012, 68(5):706-724.
[32] 袁红, 朱媛媛. 社会化媒体环境下消费者信息搜寻效率研究[J]. 情报科学, 2014(11):62-70.
[33] FOSTER A, FORD N. Serendipity and information seeking:an empirical study[J]. Journal of documentation, 2003, 59(3):321-340.
[34] ERDELEZ S, BASIC J, LEVITOY D D. Potential for inclusion of information encountering within information literacy models[J]. Information research, 2011, 16(3):1-11.
[35] LEWICKI P, HILL T, CZYZEWSKA M. Nonconscious acquisition of information[J]. American psychologist, 1992, 47(6):796-801.
[36] 张倩, 邓小昭. 偶遇信息利用研究文献综述[J]. 图书情报工作, 2014,58(20):138-144.
[37] 王文韬, 谢阳群. 信息偶遇模型研究回顾[J]. 图书情报工作, 2014, 58(21):130-135.
[38] 田梅, 朱学芳. 基于现行信息素养模型的大学生信息偶遇能力培养[J]. 图书情报工作, 2015, 59(17):41-46.
[39] 张悦,胡翠红.信息偶遇过程影响因素研究[J].情报探索,2017(6):15-19.
[40] 王晰巍,李嘉兴,郭宇,等.移动网络团购APP信息采纳行为影响因素研究——基于信息生态视角的分析[J].图书情报工作,2015,59(7):31-38.
[41] 王晰巍, 刘铎. 企业信息生态系统的要素及评价指标构建研究[J]. 图书情报工作,2010,54(16):22-25.
[42] STEWART K N, BASIC J. Information encountering and management in information literacy instruction of undergraduate, students[J]. International journal of information management, 2014, 34(2):74-79.
[43] 王知津,韩正彪,周鹏.非线性信息搜寻行为研究[J].图书馆论坛,2011,31(6):225-231,281.
[44] 蒋冠裙. 浅议新媒体时代如何促进读者信息偶遇[J]. 图书馆研究, 2015, 45(5):116-118.
[45] HEINSTRÖM J. Fast surfers, broad scanners and deep divers-the influence of personality and study approach on students' information-seeking behavior[J]. Journal of documentation, 2005, 61(2):228-247.
[46] LU C J. Accidental discovery of information on the user-defined social Web:a mixed-method study[D].Pittsburgh:University of Pittsburgh,2012.
[47] 潘曙光. 不同情境下的信息偶遇研究[J]. 情报探索, 2012(8):15-18.
[48] 俞碧飏.信息偶遇概念与特点的实证辨析:以科研人员为例[J].情报学报,2012,31(7):759-769.
[49] ZHOU X, SUN X, WANG Q, et al. A context-based study of serendipity in information research among Chinese scholars[J]. Journal of documentation, 2018,74(3):526-551.
[50] KEFALIDOU G, SHARPLES S. Encouraging serendipity in research:designing technologies to support connection-making[J]. International journal of human-computer studies, 2016, 89(5):1-23.
[51] 周佩, 黄春燕. 信息偶遇研究元人种志分析[J]. 图书情报工作, 2014,58(14):115-120.
[52] WEBBER S. Blended information behaviour in second life[J]. Journal of information science,2013,39(1):85-100.
[53] 孙歆,王永固,邱飞岳.基于协同过滤技术的在线学习资源个性化推荐系统研究[J].中国远程教育,2012(8):78-82.
[54] LUTZ C, PIETER H C, MECKEL M. Online serendipity:a contextual differentiation of antecedents and outcomes[J]. Journal of the Association for Information Science & Technology, 2017, 68(7):1698-1710.
[55] 朱咫渝.网络超文本阅读研究——基于大学生网络阅读行为的调查分析[J].图书馆工作与研究,2011(10):116-119.
[56] 周宪. 论作品与超文本[J]. 外国文学评论,2008(4):13-24.
[57] 刁春婷. 学习任务、认知风格、自我调节对超媒体学习的影响[D].武汉:华中师范大学,2012.
[58] ERDELEZ S. Information encountering:an exploration beyond information seeking[D]. New York:Syracuse University, 1995.
[59] MARSHALL C C, JONES W. Keeping encountered information[J]. Communications of the ACM, 2006, 49(1):66-67.
[60] 程时伟. 基于上下文感知的移动设备自适应用户界面设计研究[D].杭州:浙江大学,2009.
[61] 陈其荣, 曹志平. 科学基础方法论[M]. 上海. 复旦大学出版社, 2004.
[62] WANG J, ERDELEZ S,JAMES T. Online consumer information encountering experience for planned purchase and unplanned purchase[C]//Proceedings of the 2011 iConference. Wuhan:Scientific Research Publishing Inc,2011:794-795.
Outlines

/