Research on Sustainability of Government Information Service Evaluation System

  • Dong Yu ,
  • An Xiaomi
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  • 1. School of Economics and Management, Beijing Institute of Petrochemical Technology, Beijing 102600;
    2. School of Information Resources Management, Renmin University of China, Beijing 100872;
    3. Key Laboratory of Data Engineering and Knowledge Engineering, Ministry of Education, Beijing 100872;
    4. Smart City Research Center of Renmin University of China, Beijing 100872

Received date: 2018-04-07

  Revised date: 2018-07-04

  Online published: 2018-10-20

Abstract

[Purpose/significance] At present, a normalization mechanism for evaluation activities has become an effective management strategy for governments at all levels to improve their information services.However, the complexity, diversity, and developmental nature of today's society have continually impacted the application of existing evaluation systems, which requires urgent research on the sustainability of the evaluation system.[Method/process] A sustainability evaluation system model S-PPF (Space-Past Present Futuremodel) is proposed in this paper. At the theoretical level, the model embodies the differences in the set of evaluation indicators, the relevance of the evaluation objectives, and the developmental nature based on the criteria of past, present and future, and at the application level,the operability is achieved by proposing the concept of evaluation continuum and related practical principles.[Result/conclusion] The study found that the S-PPF model can simultaneously solve the the problems of pertinence, relevance, and timeliness of the evaluation system, which can be used as an effective solution to the sustainability of the evaluation system.

Cite this article

Dong Yu , An Xiaomi . Research on Sustainability of Government Information Service Evaluation System[J]. Library and Information Service, 2018 , 62(20) : 33 -42 . DOI: 10.13266/j.issn.0252-3116.2018.20.004

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