[Purpose/significance] This paper analyses the challenges posed by the situation that knowledge is becoming key strategic resource in the digital economy era.[Method/process] The study adopts literature research and theoretical analysis method to analyze and explain the challenges and trends of knowledge management in the digital economy era based on the structure of Cyber-Physical Systems (CPS).[Result/conclusion] In the era of digital economy, knowledge management has higher demands of data acquisition and integration, and requires higher of the accuracy, timeliness and accuracy of the transformation from data to information to knowledge. The key of knowledge management becomes the integration of heterogeneous data and data mining. Human-computer interaction and artificial intelligence will play an important role as key technologies. Data-driven value co-creation becomes the core in the goal of knowledge management. The future development of knowledge management will be strategically evolved to real-time dynamic and precise decision-making, and the structure will be transferred to global knowledge management. And the efficient and innovative organization structure will be constructed through the accessible knowledge flow, and the fragmented knowledge will be systematically integrated. Knowledge management will pay attention to the tacit knowledge transformation based on human-computer interaction and build platform-based knowledge graph.
Dong Xiaoying
,
Hu Yanni
,
Cao Shenshen
. Knowledge Management in the Age of Digital Economy: Challenges and Trends[J]. Library and Information Service, 2019
, 63(1)
: 60
-64
.
DOI: 10.13266/j.issn.0252-3116.2019.01.009
[1] TAPSCOTT D. The digital economy:Promise and peril in the age of networked intelligence[M]. New York:McGraw-Hill, 1996.
[2] HENRY D K, BUCKLEY P, GILL G, et al. The emerging digital economy Ⅱ[M]. Washington, DC:US Department of Commerce, 1999.
[3] 中共中央网络安全和信息化领导小组办公室. 二十国集团数字经济发展与合作倡议[EB/OL].[2016-09-29]. http://www.cac.gov.cn/2016-09/29/c_1119648520.htm.
[4] 中国政府网. 2017年政府工作报告[EB/OL].[2017-03-21]. http://www.gov.cn/zhuanti/2017lhzfgzbg/index.htm.
[5] 中国政府网. 2018年政府工作报告[EB/OL].[2018-03-05]. http://www.gov.cn/zhuanti/2018lh/2018zfgzbg/mobile.htm.
[6] 戴亦舒, 叶丽莎, 董小英,等. CPS与未来制造业的发展:中德美政策与能力构建的比较研究[J]. 中国软科学, 2018(2).
[7] 德国国家科学与工程院. 德国智能服务世界——未来项目实施建议[EB/OL].[2016-05-30]. https://www.innovation4.cn/library/r990.
[8] 黄敏聪. 美国国家情报体系人工智能技术发展现状分析[J]. 图书情报工作, 2018(11):127-134.
[9] Normann R. Reframing business:when the map changes the landscape[J]. International journal of service industry management, 2004, 15(1):122-125(4).
[10] LUSCH R F, NAMBISAN S. Service innovation:a service-dominant logic perspective[J]. MIS quarterly, 2015, 39(1):155-176.
[11] VARGO S L, LUSCH R F. Evolving to a new dominant logic for marketing[J]. Journal of Marketing, 2004, 68(1):1-17.
[12] LUSCH R F, VARGO S L, O'BRIEN M. Competing through service:Insights from service-dominant logic[J]. Journal of retailing, 2007, 83(1):5-18.
[13] VARGO S L, LUSCH R F. Institutions and axioms:an extension and update of service-dominant logic[J]. Journal of the academy of marketing science, 2016, 44(1):5-23.
[14] LUSCH R F, VARGO S L. Service-dominant logic:reactions, reflections and refinements[J]. Marketing theory, 2006, 6(3):281-288.
[15] 郭骅, 苏新宁, 邓三鸿. "智慧城市"背景下的城市应急管理情报体系研究[J]. 图书情报工作, 2016(15):28-36.
[16] 佟玲, 付志平. 知识管理在企业管理中的应用研究[D]. 北京:对外经济贸易大学, 2007.
[17] GRAY P H, MEISTER D B. Introduction:fragmentation and integration in knowledge management research[J]. Information technology & People, 2003, 16(3):259-65.
[18] WU X, LIU Z. How community structure influences epidemic spread in social networks[J]. Physica a:statistical mechanics and its applications, 2008, 387(2/3):623-630.
[19] 刘俊熙. 搜索引擎在隐性知识显性化过程中的作用——论知识搜索及其变异:人肉搜索[J]. 现代情报, 2010, 30(3):7-10.
[20] 董小英, 晏梦灵, 余艳,等. 实践智慧助力中关村企业战略转型[J]. 清华管理评论, 2017(1):82-91.
[21] MAKRIDAKIS S. The forthcoming artificial intelligence (AI) revolution:its impact on society and firms[J]. Futures, 2017(90):46-60.
[22] 张英, 王儒敬, 魏圆圆. 基于知识地图的隐性知识获取系统的设计[J]. 微电子学与计算机, 2009, 26(5):17-20.