Emotional Changes in Scenario Acceptance Process of Mobile Library

  • Bi Datian ,
  • Wang Fu
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  • 1. School of Management, Jilin University, Changchun 130022;
    2. Inner Mongolia University of Technology Library, Hohhot 010051

Received date: 2018-05-18

  Revised date: 2018-08-14

  Online published: 2019-03-20

Abstract

[Purpose/significance] In order to enhance users’ pleasure degree of the scene information acceptance experience of mobile library, enhance the contexts’ perceived usefulness and perceived ease of use, and strengthen users’ continued willingness to accept information, to design products and services that truly meet the expectations of user information acceptance. [Method/process] Based on the method of thinking aloud and the experimental method of creating situation, this paper quantifies the Emotional Phrases of users’ information acceptance experience by using the coefficients of degree adverbs, Chinese emotional lexicon ontology and polar phrase intensity calculation formula, and analyzes the key factors that affect the experience of mobile library’s scene information acceptance. [Result/conclusion] The results show that the emotional changes in the process of scene-based information acceptance in mobile libraries mainly depend on the matching degree of "Scene-Behavior-Context". Based on this, the scenario allocation schemes for different scenarios are designed, and the direction of scene-based service innovation in mobile libraries is pointed out.

Cite this article

Bi Datian , Wang Fu . Emotional Changes in Scenario Acceptance Process of Mobile Library[J]. Library and Information Service, 2019 , 63(6) : 20 -28 . DOI: 10.13266/j.issn.0252-3116.2019.06.003

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