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2019 , Vol. 63 >Issue 11: 25 - 34

DOI: https://doi.org/10.13266/j.issn.0252-3116.2019.11.003

Research on the Factors Affecting Search Failure in Digital Library

  • Wang Kaifei ,
  • Huang Kun
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  • 1. Zhejiang University Library, Hangzhou 310027;
    2. School of Government, Beijing Normal University, Beijing 100875

Received date: 2018-08-23

  Revised date: 2018-12-06

  Online published: 2019-06-05

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Abstract

[Purpose/significance] This paper discusses how task type, need for cognition and self-efficacy influence the frequency of failure.[Method/process] Using a cognitive complexity framework, the research designs five search tasks, and recruits 30 participants of Beijing Normal University to conduct takes. It obtains the relevant data by recording the participants searching process.[Result/conclusion] Task type and need for cognition have impact on the task of failure, and self-efficacy has impact on the query of failure. The users are more likely to encounter task failures, when they complete higher cognitive complexity of the tasks. The higher cognitive needs users will encounter smaller number of task failures, and have higher evaluation of the task. Higher self-efficacy users will encounter smaller number of query failures.

Key words： failed queries; cognitive complexity framework; need for cognition; self-efficacy

Cite this article

Wang Kaifei , Huang Kun . Research on the Factors Affecting Search Failure in Digital Library[J]. Library and Information Service, 2019 , 63(11) : 25 -34 . DOI: 10.13266/j.issn.0252-3116.2019.11.003

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