Research on Current Situation and Development Strategy of Mobile Library Service Mode in Colleges and Universities

  • Xu Tiancai ,
  • Pan Yuting ,
  • Feng Tingting ,
  • Yang Xinya ,
  • Wei Qunyi ,
  • Yuan Hui
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  • 1 Chongqing University Library, Chongqing 400044;
    2 Institute for Advanced Studies in Humanities and Social Science, Chongqing 400044;
    3 School of Economics and Business Administration, Chongqing University, Chongqing 400044

Received date: 2019-03-06

  Revised date: 2019-05-21

  Online published: 2020-02-05

Abstract

[Purpose/significance] The demand for readers to access library information services through the mobile has become increasingly prominent, but the development of mobile library service models has fallen into problems such as single development form, lack of humanistic features, and poor service results. Through case study and analysis, this paper seeks for the construction and development strategy of mobile library service mode in colleges and universities, and provides important reference for the construction of mobile library service.[Method/process] Taking 42 "double first-rate" universities' mobile libraries as the research object, and using the method of network, literature research and case analysis. Studying the current status and development strategies of APP service, mobile webpage and WeChat platform.[Result/conclusion] The research found that both APP and mobile webpage use the fixed templates generally. The content and function homogenization phenomenon is serious, which lead to poor user experience. The management of WeChat Official Accounts is unevenness of quality, and the penetration rate of Mini Program is not high. Focus on some part of mobile library, instead of providing all services. Develop WeChat library and perfect service promotion. These will become the important measures to improve the mobile library services.

Cite this article

Xu Tiancai , Pan Yuting , Feng Tingting , Yang Xinya , Wei Qunyi , Yuan Hui . Research on Current Situation and Development Strategy of Mobile Library Service Mode in Colleges and Universities[J]. Library and Information Service, 2020 , 64(3) : 71 -82 . DOI: 10.13266/j.issn.0252-3116.2020.03.008

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