[Purpose/significance] As a special way of information acquisition behavior, researching the mechanism of information encountering can provide theoretical reference for the internal and external environment design that effectively promotes information encountering among research users, and rich information behavior research.[Method/process] This paper firstly analyzes the influencing factors model of information encountering under the process perspective, and then comprehends the causal relationship among factors affecting information encountering by means of system dynamics model. Also, this paper constructs the corresponding flow graph model, and explores the role of various influencing factors in the occurrence of information encountering through simulation analysis and quantitative form finally.[Result/conclusion] The scientific researchers' information encountering system under the process perspective mainly consists of three subsystems:user, information and context. Among them, personality characteristics, information quality levels and behavioral contexts can significantly promote information encountering, while mission context significantly inhibits the occurrence of information encountering.
[1] 田梅, 朱学芳. 基于支持向量机的大学生网络信息偶遇影响因素研究[J]. 图书情报工作,2018,62(8):84-92.
[2] 韩璐. 研究生科研信息获取中信息偶遇影响因素研究[D].郑州:郑州大学,2018.
[3] 聂勇浩,李霞.国内外信息偶遇研究的回顾与展望[J]. 图书馆学研究,2018,443(24):17-25.
[4] 田梅. 移动互联网信息偶遇过程及影响因素研究[D].南京:南京大学,2018.
[5] 管家娃,张玥,赵宇翔,等.社会化搜索情境下的信息偶遇研究[J]. 情报理论与实践,2018,41(12):14-20,40.
[6] BERNIER C L. Correlative indexes VI:serendipity, suggestiveness, and display[J]. Journal of documentation, 1960, 11(4):277-287.
[7] WILSON B. Public knowledge, private ignorance[M]. Westport:Greenwood Press,1977.
[8] KRIKELAS J. Information-seeking behavior:patterns and concepts[J]. Drexel library quarterly, 1983, 19(2):5-20.
[9] LEWICKI P, HILL T, CZYZEWSKA M. Nonconscious acquisition of information[J]. American psychologist, 1992, 47(6):796-801.
[10] WILLIAMSON K. Discovered by chance:the role of incidental information acquisition in an ecological model of information use[J]. Library & information science research, 1998, 20(1):23-40.
[11] MCCAY-PEET L, TOMS E G, KELLOWAY E K. Examination of relationships among serendipity, the environment, and individual differences[J]. Information processing & management, 2015, 51(4):391-412.
[12] MIWA M. Use of human intermediation in information problem solving:an users' perspective[D]. Syracuse, New York:Syracuse University, 2000.
[13] ERDELEZ S. Information encountering:an exploration beyond information seeking[D]. Syracuse, New York:Syracuse University, 1995.
[14] 潘曙光. 信息偶遇研究[D]. 重庆:西南大学, 2009.
[15] 马翠嫦, 曹树金. 信息分散下的信息行为——基于国外图书情报学领域跨学科研究的回顾[J].中国图书馆学报, 2014, 40(1):60-72.
[16] 王文韬, 谢阳群. 信息偶遇模型研究回顾[J].图书情报工作, 2014, 58(21):130-135.
[17] 姜婷婷, 杨佳琪, 李倩. 信息行为领域概念空间构建与研究进展述评[J].图书情报知识, 2019(1):99-108.
[18] AUSTIN J H. Chase, chance, and creativity:the lucky art of novelty[M]. Cambridge:MIT Press, 1978.
[19] NUTEFALL J E, RYDER P M. The serendipitous research process[J]. Journal of academic librarianship, 2010, 36(3):228-234.
[20] ERDELEZ S. Investigation of information encountering in the controlled research environment[J]. Information processing & management, 2004, 40(6):1013-1025.
[21] PANAHI S, WATSON J, PARTRIDGE H. Information encountering on social media and tacit knowledge sharing[J]. Journal of information science, 2016,42(4):539-550.
[22] AWAN W. AMEEN K. SOROYA S. Information encountering and sharing behaviour of research students in an online environment[J]. Aslib journal of information management, 2019,71(4):500-517.
[23] SUN X, SHARPLES S, MAKRI S. A user-centred mobile diary life[J]. Journal of information science, 2013, 39(1):85-100.
[24] WEBBER S. Blended information behaviour in second life[J]. Journal of information science, 2013, 39(1):85-100.
[25] JIANG T, GUO Q, XU Y, et al. A diary study of information encountering triggered by visual stimuli on micro-blogging services[J]. Information processing & management, 2019, 56(1):29-42.
[26] KEFALIDOU G, SHARPLES S. Encouraging serendipity in research:designing technologies to support connection-making[J]. International journal of human computer studies, 2016, 89(5):1-23.
[27] JIANG T. An exploratory study on social library system users' information seeking modes[J]. Journal of documentation, 2013, 69(1):6-26.
[28] RUBIN V L, BURKELL J, QUAN-HASSE A. Everyday serendipity as described in social media[J]. Proceedings of the American Society for Information Science &Technology, 2011, 47(1):1-2.
[29] MARTIN K, QUAN-HAASE A. "A process of controlled serendipity":An exploratory study of historians' and digital historians' experiences of serendipity in digital environments[J]. Proceedings of the Association for Information Science and Technology, 2017, 54(1):289-297.
[30] DANTONIO L, MAKRI S, BLANDFORD A. Coming across academic social media content serendipitously[J]. Proceedings of the American Society for Information Science&Technology, 2012, 49(1):1-10.
[31] MCCAY-PEET L, TMOS E G. The process of serendipity in knowledge work[C]//Proceedings of the third symposium on information interaction in context. New Brunswick:ACM,2010:377-382.
[32] 阳玉堃, 黄椰曼. 社交网络环境下用户信息偶遇行为影响因素研究[J]. 数字图书馆论坛, 2017,157(6):65-72.
[33] BUCHANAN S A, BOSSALLER S, ERDELEZ S. Information encountering by an art historian:A methodological case study[J]. Proceedings of the Association for Information Science and Technology, 2018, 55(1):762-764.
[34] AWAMURA N. Rethinking the information behavior model of information encountering:an analysis of the interviews on information encountering on the web[J]. Library & information science, 2006,55(1):47-69.
[35] FOSTER A. A nonlinear model of information seeking behavior[J]. Journal of the Society for Information Science and Technology, 2004,55(3):228-237.
[36] LAWLEY J, TOMPKINS P. Maximising serendipity:the art of recognising and fostering potential[EB/OL].[2019-01-24]. http://www.cleanlanguage.co.uk/articles/articles/224/1/MaximisingSerendipity/Page1.html.
[37] CUNHA M P E. Serendipity:why some organizations are luckier than others[EB/OL].[2019-01-24]. http://fesrvsd.fe.unl.pt/WPFEUNL/WP2005/wp472.pdf.
[38] WORKMAN T E, FISZMAN M, RINDFLESCH T C, et al. Framing serendipitous information-seeking behavior for facilitating literature-based discovery:a proposed model[J]. Journal of the Association for Information Science and Technology, 2014, 65(3):501-512.
[39] 陈为东, 王萍, 王益成. 学术新媒体环境下用户信息偶遇要素及内在机理研究[J]. 情报理论与实践, 2018, 41(2):28-33,45.
[40] 俞碧飏. 信息偶遇概念与特点的实证辨析:以科研人员为例[J]. 情报学报, 2012, 31(7):759-769.
[41] 李旭. 社会系统动力学[M]. 上海:复旦大学出版社, 2009.
[42] STERMAN J D. Expectation formation in behavioral simulation models[J]. Behavioral science,1987,32(3):190-211.
[43] 田立忠,俞碧飏.科研人员信息偶遇的影响因素研究[J]. 情报科学,2013,31(4):69-75,83.
[44] PONTIS S, KEFALIDOU G, BLANDFORD A, et al. Academics' responses to encountered information:context matters[J]. Journal of the Association for Information Science& Technology, 2015, 67(8):1883-1903.
[45] 张敏,刘盈,张艳.信息偶遇行为研究的知识脉络与前沿展望[J].图书情报工作,2018,62(18):129-139.