Research Progress of User's Information Anxiety Behavior in Mobile Social Media Environment

Yuan Jing; Li Ke

doi:10.13266/j.issn.0252-3116.2020.11.015

Library and Information Service >

2020 , Vol. 64 >Issue 11: 133 - 144

DOI: https://doi.org/10.13266/j.issn.0252-3116.2020.11.015

Research Progress of User's Information Anxiety Behavior in Mobile Social Media Environment

Yuan Jing ,
Li Ke

Expand

School of Information Management, Zhengzhou University, Zhengzhou 450001

Received date: 2019-09-03

Revised date: 2019-10-26

Online published: 2020-06-05

Fold

Abstract

[Purpose/significance] Mobile social media brings great convenience and rich experience to users, meanwhile, the information overload, duplication, and redundancy also make user's negative emotions such as fatigue and information anxiety become a common phenomenon. Therefore, it is of great practical and theoretical value to explore the anxiety behavior of users in the mobile social media environment. [Method/process] This paper proceeded a literature review on related researches both at home and abroad systematically, and then the research progress of user's information anxiety behavior in the mobile social media environment was discussed from the aspects of conceptual explanation about information anxiety behavior, causes analysis and research countermeasures. [Result/conclusion] Compulsive use, information fatigue and depression are all related to information anxiety behavior. User's information anxiety behavior under mobile social media context consists of information seeking anxiety, fear of missing out, information security anxiety, and information storage anxiety. User's individual factors, information resource and technical environment are considered as the main reasons for these anxieties' occurrence. Current research is conducted from the aspects of building Information Anxiety Scale(IAS), conducting empirical study and proposing countermeasures. There are some differences in research content, object and method at home and abroad. Future research can be focused on further empirical study, information anxiety of special group, building detailed scale for each information anxiety behavior, and verifying the validity of countermeasures to dispel information anxiety.

Key words： mobile social media; user behavior; information anxiety

Cite this article

Yuan Jing , Li Ke . Research Progress of User's Information Anxiety Behavior in Mobile Social Media Environment[J]. Library and Information Service, 2020 , 64(11) : 133 -144 . DOI: 10.13266/j.issn.0252-3116.2020.11.015

References

[1] 极光统计.2019年Q2移动互联网行业数据研究报告[EB/OL].[2019-08-16].http://software.it168.com/a2019/0816/6038/000006038612.shtml.
[2] GIUNCHIGLIA F, ZENI M, GOBBI E, et al. Mobile social media usage and academic Performance[J].Computers in human behavior,2018,82:177-185.
[3] MUHAMMAD A N. Information seeking anxiety:Background, research, and implications[J].International information & library review,2017,49(4):266-273.
[4] JACOBSON F. Gender differences in attitudes toward using computers in libraries:an exploratory study[J].Library & information science research,1991,13(3):267-279.
[5] BOSTICK S L. The development and validation of the library anxiety scale[D].Detroit:Wayne State University,1992.
[6] ANWAR M A, AL-QALLAF J, AL-KANDARI, N M, et al. AQAK:a library anxiety scale for undergraduate students[J].Journal of librarianship and information science,2012,44(1):36-46.
[7] BLUNDELL S, LAMBERT F. Information anxiety from the undergraduate student perspective:a pilot study of second-semester freshmen[J].Journal of education for library and information science,2014,55(4):261-273.
[8] HIRSCHMAN, E C. The consciousness of addiction:toward a general theory of compulsive consumption[J].Journal of consumer research,1992,19(2):155-179.
[9] BERANUY M, OBERST U, CARBONELL X, et al. Problematic Internet and mobile phone use and clinical symptoms in college students:the role of emotional intelligence[J].Computers in human behavior,2009,25(5):1182-1187.
[10] ELHAI J D, LEVINE J C, DVORAK R D, et al. Fear of missing out, need for touch, anxiety and depression are related to problematic smartphone use[J].Computers in human behavior,2016,63:509-516.
[11] BRAND M, YOUNG K, LAIER C, et al. Integrating psychological and neurobiological considerations regarding the development and maintenance of specific Internet-use disorders[J].Neuroscience and biobehavioral reviews,2016,71:252-266.
[12] BRIGHT L F, KLEISER S B, GRAU, et al. Too much Facebook? An exploratory examination of social media fatigue[J].Computers in human behavior,2015,44(44):148-155.
[13] OGHUMA A P, LIBAQUESAENZ C F, WONG S F, et al. An expectation-confirmation model of continuance intention to use mobile instant messaging[J].Telematics information,2016,33(1):34-47.
[14] CHOI S B, LIM M S. Effects of social and technology overload on psychological well-being in young South Korean adults:the mediatory role of social network service addiction[J].Computers in human behavior,2016,61:245-254.
[15] SHIN J, SHIN M. To be connected or not to be connected? Mobile messenger overload, fatigue, and mobile shunning[J].Cyberpsychology, behavior, and social networking,2016,19(10):1-8.
[16] National Institute of Mental Health (NIMH).Depression. Mental health information[EB/OL].[2019-12-27].https://www.nimh.nih.gov/health/topics/depression/index.shtml.
[17] LIN L Y, SIDANI J E, SHENSA A, et al. Association between social media use and depression among U.S. young adults[J].Depression and anxiety,2016,33(4):323-331.
[18] HUSSAIN Z, GRIFFITHS M D, SHEFFIELD D. An investigation into problematic smartphone use:the role of narcissism, anxiety, and personality factors[J].Journal of behavioral addictions,2017,6(3):378-386.
[19] HOARE E, MILTON K, FOSTER C, et al. Depression, psychological distress and internet use among community-based Australian adolescents:a cross-sectional study[J].BMC public health,2017,17(365):1-10.
[20] LIN S C, TSAI K W, CHEN M W, et al. Association between fatigue and Internet addiction in female hospital nurses[J].Journal of advanced nursing,2013,69(2):374-383.
[21] HO R C, ZHANG M B, TSANG T Y, et al. The association between internet addiction and psychiatric co-morbidity:a meta-analysis[EB/OL].[2019-06-18].https://doi.org/10.1186/1471-244X-14-183.html.
[22] LEPP A, BARKLEY J E, KARPINSKI A C. The relationship between cell phone use, academic performance:anxiety and satisfaction with life in college students[J].Computers in human behavior,2013,31:343-350.
[23] VANNUCCI A, FLANNERY K, OHANNESSIAN C. Social media use and anxiety in emerging adults[J].Journal of affective disorders,2017,207(1):163-166.
[24] RICHARDS D, CALDWELL P H Y, GO M, et al. Impact of social media on the health of children and young people[J].Journal of paediatrics and child health,2015,51(12):1152-1157.
[25] ERFANMANESH M, ABRIZAH A, KARIM N H A. Development and validation of the information seeking anxiety scale[J].Malaysian journal of library & information science,2012,17(1):21-39.
[26] POLLARD G. JWT explores fear of missing out-report SXSW presentation spotlight how brands can leverage FoMOCision PRWeb[EB/OL].[2019-09-16].http://www.prweb.com/releases/2012/3/prweb9265660.html.
[27] PRZYBYLSKI A, MURAYAMA K, DEHAAN C. Motivational, emotional:and behavioral correlates of fear of missing out[J].Computers in human behavior,2013,29(4):1841-1848.
[28] BEYENS I, FRISON E, EGGERMONT S. "I don't want to miss a thing":adolescents' fear of missing out and its relationship to adolescents' social needs, Facebook use, and Facebook related stress[J].Computers in human behavior,2016,64:1-8.
[29] BAKER Z G, KRIEGER H, LEROY A S. Fear of missing out:relationships with depression, mindfulness, and physical symptoms[J].Translational issues in psychological science,2016,2(3):275-282.
[30] JAMES T L, LOWRY P B, WALLACE, et al. The effect of belongingness on obsessive-compulsive disorder in the use of online social networks[J].Journal of management information systems,2017,34(2):560-596.
[31] LAI C, ALTAVILLA D, RONCONI A, et al. Fear of missing out (FoMO) is associated with activation of the right middle temporal gyrus during inclusion social cue[J].Computers in human behavior,2016,61:516-521.
[32] DHIR A, YOSSATORN Y, KAUR P, et al. Online social media fatigue and psychological wellbeing-a study of compulsive use, fear of missing out, fatigue, anxiety and depression[J].International journal of information management,2018,40:141-152.
[33] 赵宇翔,张轩慧,宋小康.移动社交媒体环境下用户错失焦虑症(FoMO)的研究回顾与展望[J].图书情报工作,2017,61(8):133-144.
[34] 科技早报.Siri被曝涉嫌泄露用户隐私[EB/OL].[2019-07-28].https://t.cj.sina.com.cn/articles/view/7052040204/1a455980c00100io5e.html.
[35] Hisense信封俱乐部.手机内存被这12个APP占满了[EB/OL].[2019-11-20].http://fans.hisense.com/thread-155392-1-1.html.
[36] MATZ S, CHAN Y W F, KOSINSKI M. Models of personality[J].Emotions and personality in personalized services,2016:35-54.
[37] ROBERTS B W, WOOD D, CASPI A. The development of personality traits in adulthood[M].New York:Guilford Press, 2008:375.
[38] 杨蕾,尤瑾.在自我调节的视角下看人格特质的发展和改变[J].中国临床心理学杂志,2018,26(4):814-820.
[39] WILSON K, FORNASIER K M. Psychological predictors of young adults' use of social networking sites[J].Cyberpsychology, behavior, and social networking,2010,13(2):173-177.
[40] MOORE K, MCELROY J C. The influence of personality on Facebook usage, wall postings, and regret[J].Computers in human behavior,2012,28(1):267-274.
[41] KUSS D J, GRIFFITHS M D. Social networking sites and addiction:ten lessons learned[J].International journal of environmental research and public health,2017,14(3):310-311.
[42] BLACHNIO A, PRZEPIÓRKA A, PANTIC I. Internet use, Facebook intrusion, and depression:results of a cross-sectional study[J].European psychiatry,2015,30(6):681-684.
[43] VANDEURSEN A J, BOLLE C L, HEGNER S M. Modeling habitual and addictive smartphone behavior:the role of smartphone usage types, Emotional intelligence, Social Stress, self-regulation, age, and gender[J].Computers in human behavior,2015,45:411-420.
[44] 荣毅虹,王彩霞.论面向信息焦虑的知识信息服务[J].情报理论与实践,2010,33(5):6-9.
[45] MANUEL G R, KRISHNA G, BERNHARD S. Quantifying information overload in social media and its impact on social contagions[EB/OL].[2019-08-18].https://www.researchgate.net/publication/261181576_Quantifying_Information_Overload_in_Social_Media_and_its_Impact_on_Social_Contagions.
[46] KALINA B, GENEVIEVE G, BRIDGETTE W. Social media and information overload:survey results[EB/OL].[2019-08-18].https://www.researchgate.net/publication/237012860_Social_Media_and_Information_Overload_Survey_Results.
[47] 吴晓曼."保鲜"还是"衰亡"?——解析2016年APP生存之道[EB/OL].[2019-12-28].https://www.hndnews.com/p/12613.html.
[48] 极光大数据.社交网络app用户规模达到9.6亿[EB/OL].[2019-09-18].http://www.chinaz.com/news/mt/2019/0218/992391.shtml.
[49] 刘鲁川,张冰倩,李旭.社交媒体信息过载、功能过载与用户焦虑情绪的关系:一项实验研究[J].信息资源管理学报,2019,9(2):66-76.
[50] NAVEED M A. Exploring information seeking anxiety among research students in Pakistan[J].LIBRI,2016,66(1):73-82.
[51] NAVEED M A, AMEEN K A. Determining the prevalence and correlates of information seeking anxiety among postgraduates in Pakistan[J].LIBRI,2017,67(3):205-214.
[52] NAVEED M A, AMEEN K A. Cross-cultural evaluation of the psychometric properties of information seeking anxiety scale in Pakistani environment[J].Malaysian journal of library & information science,2017,22(3):35-51.
[53] 程文英,曹锦丹,卢时雨.信息焦虑量表的修订[J].情报科学,2014,32(11):64-67.
[54] 宋小康,赵宇翔,张轩慧.移动社交媒体环境下用户错失焦虑症(FoMO)量表构建研究[J].图书情报工作,2017,61(11):96-105.
[55] LENHART A. Teens, social media & technology overview[EB/OL].[2019-08-15].http://www.pewinternet.org/2015/04/09/teens-social-media-technology-2015/.
[56] NYONI P, VELEMPINI, MTHULISI. Privacy and user awareness on Facebook[J].South African journal of science,2018,114(5/6):27-31.
[57] 叶凤云,李君君.大学生移动社交媒体错失焦虑症测量量表开发与应用[J].图书情报工作,2019,63(5):110-118.
[58] 孟猛,朱庆华.移动社交媒体用户持续使用行为研究[J].现代情报,2018,38(1):5-18.
[59] 刘鲁川,张冰倩,李旭.社交媒体用户焦虑和潜水行为成因及与信息隐私关注的关系[J].情报资料工作,2018(5):72-80.
[60] HSWEN Y, NASLUND J A, BROWNSTEIN J S, et al. Online communication about depression and anxiety among Twitter users with Schizophrenia:preliminary findings to inform a digital phenotype using social media[J].Psychiatric quarterly,2018,89(3):569-580.
[61] BALTACI O. The predictive relationships between the social media addiction and social anxiety, loneliness, and happiness[J].International journal of progressive education,2019,15(4):73-82.
[62] 刘根勤,曹博林.高校学生网络接触与信息焦虑实证研究[J].中国青年研究,2012(9):53-57.
[63] 吴贤华,满丛英,黄燕,等.大学生信息焦虑量表的编制[J].湖北第二师范学院学报,2018,35(12):72-76.
[64] RADOVIC A, MD, GMELIN T, et al. Supporting Our Valued Adolescents (SOVA), a social media website for adolescents with depression and/or anxiety:technological feasibility, usability, and acceptability study[J].JMIR ment health,2018,5(1):e17.
[65] RICHARDS K, FREEMAN L K, SEARS S F. The influence of social media use, online information seeking, and acceptance on implantable cardioverter defibrillator patient shock anxiety[J].Journal of consumer health on the internet,2016,20(4):156-166.

Options

Outlines

模态框（Modal）标题

Abstract

Cite this article

References