[Purpose/significance] Due to the similarities and differences in the content and methods of the business services of various public libraries, the degree of digitization in the business process is inconsistent with the standards, which makes the integration of data resources and relevant work difficult. The purpose of this paper is to explore the business data system of public library, and hope to promote the public library business to gradually form data standards, so that the public library's big data applications can be expanded.[Method/process] This paper used the grounded theory method to conduct in-depth interviews with 15 department heads in public libraries, and extracted concepts and categories related to public library business through open coding, axial coding, and selective coding.[Result/conclusion] The public library business data system with "User Service Business", "Resource Construction Business" and "Operation and Maintenance Business" as the core is constructed, covering 20 main categories and 62 related concepts. The system reveals the overall framework of public library business data, provides guidance for understanding big business data and a basis for the digitalization of public library business. The author also provides literature resource analysis, user portrait, and operation based on the system as examples.
Huang Wenbin
,
Liu Yi
,
He Bo
. Study on the Business Data System of the Public Library[J]. Library and Information Service, 2020
, 64(13)
: 58
-66
.
DOI: 10.13266/j.issn.0252-3116.2020.13.009
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