[1] 霍良安. 突发事件发生后不实信息的传播问题研究[D].上海:上海交通大学,2012.
[2] 方星,黄培清.突发事件发生后不实信息的传播问题研究综述[J].上海管理科学,2016,38(6):114-118.
[3] 邓小凤. 基于不实信息传播模型的企业声誉突发事件情景分析[D]. 上海:上海交通大学, 2014.
[4] 高群. 基于微博舆情不实信息的监测措施研究[J]. 中国报业, 2013(18):14-15.
[5] 刘彦君,吴玉辉,李荣,王井.科技类不实信息及其传播[J].情报杂志,2016,35(9):111-116.
[6] CARR N. The shallows:what the Internet is doing to our brains[M]. New York:W. W. Noron & Company,2010.
[7] FISKE S T, TAYLOR S E. Socail cognition:from brains to culture[M]. Thousand Oaks:Sage Publication,2013.
[8] HILLIGOSS B, RIEH S Y. Developing a unifying framework of credibility assessment:construct, heuristics, and interaction in context[J]. Information processing and management, 2008, 44(4):1467-1484.
[9] METZGER M J, FLANAGIN A J, MEDDERS R B. Social and heuristic approaches to credibility evaluation online[J]. Journal of communication, 2010, 60(3):413-439.
[10] 陈洁. 会计师提供不实信息致第三人损害的民事责任[J]. 人民司法, 1999(12):37-39.
[11] CROCCO A G, VILLASIS-KEEVER M, JADAD A R. Two wrongs don't make a right:harm aggravated by inaccurate information on the internet[J]. Pediatrics, 2002, 109(3):522-523.
[12] STRICKER R B, JOHNSON L, HARRIS N, et al. Inaccurate information about lyme disease on the internet[J]. The pediatric infectious disease journal, 2005, 24(6):577-578.
[13] 霍夫兰,贾尼斯,凯利,等. 传播与劝服[M]. 张建中,李雪晴,曾苑,等译. 北京:中国人民大学出版社,2015.
[14] EDELSTEIN A S, TEFFT D P. Media credibility and respondent credulity with respect to watergate[J]. Communication research, 1974, 1(4):426-439.
[15] FLANAGIN A J, METZGER M J. Perceptions of Internet information credibility[J]. Journalism & Mass communication quarterly, 2000, 77(3):515-540.
[16] 胡磊. 国外互联网信息可信性研究发展历程及特征分析[J]. 中国图书馆学报, 2012, 38(2):100-106.
[17] 国佳, 郭勇, 沈旺, 等. 基于在线评论的网络社区信息可信度评价方法研究[J]. 图书情报工作, 2019, 63(17):137-144.
[18] 沈旺, 康霄普, 王佳馨,等. 用户视角下社会化问答社区信息可信度评价研究[J]. 图书情报工作, 2018,62(17):104-111.
[19] 张星, 夏火松, 陈星, 等. 在线健康社区中信息可信性的影响因素研究[J]. 图书情报工作, 2015, 59(22):88-96,104.
[20] 刘晓波. 互联网信息可信性的研究现状与评价框架构建[J]. 情报科学, 2013(4):33-38.
[21] FOGG B. The elements of computer credibility[C]//Proceedings of the SIGCHI conference on human factors in computing systems. New York:Association for Computing Machinery,1999.
[22] TVERSKY A, KAHNEMAN D. Judgment under uncertainty:heuristics and biases[J]. Science, 1978, 185(4157):17-34.
[23] SUNDAR S S. Tthe main model:a heuristic approach to understanding technology effects on credibility[C]//METZGER M J, FLANAGIN A J. Digital media, youth, and credibility. Cambridge:The MIT Press,2008.
[24] YIN C X, SUN Y Q, FANG Y L, et al. Exploring the dual-role of cognitive heuristics and the moderating effect of gender in microblog information credibility evaluation[J]. Information technology & people, 2018, 31(3):741-769.
[25] ZHANG K Z K, ZHAO S J, CHEUNG C M K, et al. Examining the influence of online reviews on consumers' decision-making:a heuristic-systematic model[J]. Decision support systems, 2014, 67(C):78-89.
[26] LLAMERO L. Conceptual mindsets and heuristics in credibility evaluation of e-word of mouth in tourism[J]. Online information review, 2014, 38(7):954-968.
[27] PANDIT N R. The creation of theory:a recent application of the grounded theory method[J]. The qualitative report, 1996, 2(4):1-14.
[28] PALOMO R R, MARTÍNEZ, BOSCH I C. The influence of social and environmental labels on purchasing:an information and systematic-heuristic processing approach[J]. Innovar, 2015, 25(57):121-132.
[29] GLASHEEN M. What you see is what you get, but do you get what you see:higher education students' evaluation of the credibility of online information[D]. Ireland:University of Limerick,2013.
[30] RIEH S Y, KIM Y M, YANG J Y, et al. A diary study of credibility assessment in everyday life information activities on the web:preliminary findings[J]. Proceedings of the American Society for Information Science & Technology, 2010, 47(1):1-10.
[31] LIM S. College students' credibility judgments and heuristics concerning Wikipedia[J]. Information processing & management, 2013, 49(2):405-419.
[32] VIJAY T, PRASHAR S, PARSAD C, et al. An empirical examination of the influence of information and source characteristics on consumers' adoption of online reviews[J].Pacific Asia Journal of the Association for Information Systems, 2017,9(1):75-94.
[33] BROOKS L, GHINEA G, CHEN S, et al. Usability and credibility evaluation of electronic governments:users' perspective[J]. Brunel University, 2010,10(1):1-380.
[34] JEAN B S, RIEH S Y, YANG J Y, et al. How content contributors assess and establish credibility on the web[J]. Proceedings of the American Society for Information Science and Technology, 2011, 48(1):1-11.
[35] SANDERS W S. Identity, trust, and credibility online:evaluating contradictory user-generated information via the warranting principle[M]. California:University of Southern California,2012.
[36] SUNDAR S S, KNOBLOCH-WESTERWICK S, HASTALL M R. News cues:information scent and cognitive heuristics[J]. Journal of the American Society for Information Science and Technology, 2007,58(3):366-378.
[37] YANG H. Online news and the effects of heuristic cues on audiences' attitudes[J]. ETD archive, 2014, 8(23):1-89.
[38] MBIPOM G, HARPER S. The interplay between web aesthetics and accessibility[J]. Manchester eScholar,2013,7(21):1-8.
[39] JUNG E H, WALSH-CHILDERS K, KIM H S. Factors influencing the perceived credibility of diet-nutrition information Web sites[J]. Computers in human behavior, 2016, 58:37-47.
