THEORETICAL STUDY

Research on Outcome Assessment of Public Library Service Programs from the Perspective of Theory of Change

  • Zhou Danyan ,
  • Tang Qiong
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  • 1. Shenzhen University Library, Shenzhen 518060;
    2. School of Information Management, Sun Yet-sen University, Guangzhou 510006

Received date: 2021-10-17

  Revised date: 2022-01-13

  Online published: 2022-08-19

Abstract

[Purpose/Significance] With increasing emphasis on public library service efficiency, the research takes public library service programs as the object and explores design and application on outcome assessment of public library service programs, offering references for outcome assessment of domestic public libraries. [Method/Process] Using theory of change as theoretical basic and guidance for the design and application of outcome evaluation of public library service programs, it designed a referring framework and the assessment procedure for effectiveness evaluation. In the last part, it chose Classroom in the City of Rams of Guangzhou Library as an application case, and explored the effectiveness and its path of lifelong learning and national literacy improvement. [Result/Conclusion] Above all, theory of change provides methodological instruction for outcome assessment of public library service programs. In order to develop the positive role of outcome assessment towards library management, it is necessary to take action to administrate outcome assessment.

Cite this article

Zhou Danyan , Tang Qiong . Research on Outcome Assessment of Public Library Service Programs from the Perspective of Theory of Change[J]. Library and Information Service, 2022 , 66(16) : 48 -56 . DOI: 10.13266/j.issn.0252-3116.2022.16.005

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