[Purpose/Significance] The existence of the information cocoons phenomenon has a certain impact on users' use of mobile knowledge services, and is unconducive to users' learning and absorbing of knowledge. In order to explore the influence of information cocoons on users' use of mobile knowledge services, taking university teachers and students as the research objects, this paper studies the factors affecting mobile knowledge services under the effect of information cocoons, and puts forward relevant suggestions, which aims to provide references for breaking through the information cocoons and improving existing mobile knowledge services. [Method/Process] Taking the main formation of the information cocoons as the research variables, an initial model of the influencing factors of users' use of mobile knowledge services under the effect of information cocoons was constructed; the questionnaire survey method was used to collect relevant data, and the initial model was analyzed and verified, and a regression equation model was established. [Result/Conclusion] The study has found that there are four major influencing factors that have an impact on users' use of mobile knowledge services: user characteristics (such as psychological motivation and personal literacy), service platforms (such as algorithm recommendation technology), information contents (such as content authority and usefulness), and mobile environment. Among them, user characteristics has the most important influence on the use of mobile knowledge services; the service platform also has a greater impact on the use of mobile knowledge services; in addition, information contents and mobile environment also have a certain impact on mobile knowledge services.
Ye Shasha
,
Du Wanpeng
,
Du Xingye
. Research on Influencing Factors of Mobile Knowledge Service Usage from the Perspective of Information Cocoons[J]. Library and Information Service, 2022
, 66(16)
: 117
-124
.
DOI: 10.13266/j.issn.0252-3116.2022.16.011
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