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2022 , Vol. 66 >Issue 19: 61 - 71

DOI: https://doi.org/10.13266/j.issn.0252-3116.2022.19.006

SERVICE RESEARCH

Library Anxiety: Measurement, Antecedents and Outcomes: Empirical Research on Academic Library Users

  • Liang Xingkun ,
  • Chen Nuo
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  • 1 Department of Information Management, Peking University, Beijing 100871;
    2 Department of Computer Science, Waseda University, Tokyo 169-8555

Received date: 2022-06-01

  Revised date: 2022-09-13

  Online published: 2022-10-25

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Abstract

[Purpose/Significance] Empirical research on library anxiety in China focuses only on measuring library anxiety, there is a lack of empirical research on the causes and consequences of library anxiety. To bridge this gap, this paper develops and validates a theoretical model with antecedents (study stress) and outcomes (library visits) of library anxiety from the perspective of users of academic libraries.[Method/Process] Data were collected from 226 users of academic libraries with questionnaires, and marker variable approach was adopted to deal with potential common method bias. With PLS-SEM, the measurement structure of new library anxiety scale was examined, and tested the relationship between library anxiety and its antecedent and consequence variables.[Result/Conclusion] A 5-dimension and 18-item library anxiety scale is developed. The measurement of library anxiety with this scale is found marginally significantly affects by common method variances (β=0.108,p=0.069). In this sense, our study also supports the usage of the marker variable approach in accounting for common method bias in empirical studies in LIS. After controlling for the effect of common method bias, it also reveals a significant negative relationship between study stress and library anxiety. Library anxiety is also negative associated with user's frequency of library visits but not directly linked to user's length of stay per library visit. It shows the antecedents and the outcomes of users' library anxiety of academic libraries, and reveals the internal mechanism of how library anxiety was developed. It provides new empirical evidence for understanding of library anxiety of Chinese library users, and also provides an alternative perspective for libraries to reduce library anxiety of users.

Key words： library anxiety; user' library visits behaviors; academic libraries; common methods bias; PLS-SEM

Cite this article

Liang Xingkun , Chen Nuo . Library Anxiety: Measurement, Antecedents and Outcomes: Empirical Research on Academic Library Users[J]. Library and Information Service, 2022 , 66(19) : 61 -71 . DOI: 10.13266/j.issn.0252-3116.2022.19.006

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