INFORMATION RESEARCH

Research on Influencing Factors of User Commitment in Online Communities: A Meta-Analysis

  • Zhu Lingling ,
  • Mao Yihong
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  • College of Information Management, Nanjing Agricultural University, Nanjing 210095

Received date: 2022-08-22

  Revised date: 2022-11-15

  Online published: 2023-02-24

Abstract

[Purpose/Significance] This study sorted out and reanalyzed relevant empirical studies on the influencing factors of user commitment in online communities to explain the general factors affecting user commitment in online communities and provide reference for subsequent studies. [Method/Process] Using meta analysis method, this paper selected the literature with user commitment as the research topic and online community as the research context as the sample literature, summarized and identified the influencing factors of user commitment in online community, and further explored the regulatory variables affecting heterogeneity. [Result/Conclusion] The factors that significantly affect user commitment in online communities include 10 variables in three categories: system external, demand motivation and user perception. Emotional attachment, informational motivation, perceived entertainment and information quality are moderately related to online community user commitment, while social motivation, social interaction, satisfaction, trust, perceived income and community identity are highly related to user commitment. Community type regulated the relationship between emotional attachment, social interaction, perceived entertainment and other variables and user commitment. The research results are of reference significance for future in-depth research and research on different scenarios, and also have practical significance for online community operation.

Cite this article

Zhu Lingling , Mao Yihong . Research on Influencing Factors of User Commitment in Online Communities: A Meta-Analysis[J]. Library and Information Service, 2023 , 67(3) : 106 -118 . DOI: 10.13266/j.issn.0252-3116.2023.03.010

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