[Purpose/Significance] The paper analyzes the current state of artificial intelligence services in foreign university libraries, and provides references for the service practice in Chinese libraries. [Method/Process] This study adopted the methods of online research and content analysis to investigate the artificial intelligence services in 14 representative foreign university libraries from five aspects: technical/equipment support, smart spaces, special services, training or activities, and consultation and assistance. And it summarized its practice characteristics. [Result/Conclusion] According to the current situation of artificial intelligence services in Chinese university libraries, this paper proposes the following five points of view: pay attention to the application of advanced technology; improve the creative construction of smart spaces; provide in-depth services to the disabled; conduct training activities with abundant resources; and strengthen institutional cooperation through communication and sharing.
Su Fangli
,
Ji Lingmin
. Research and Insights on Artificial Intelligence Services in Foreign Universities Libraries[J]. Library and Information Service, 2023
, 67(19)
: 28
-36
.
DOI: 10.13266/j.issn.0252-3116.2023.19.003
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