[1] 中国互联网络信息中心(CNNIC).第52次《中国互联网络发展状况统计报告》[EB/OL].[2024-01-15]. https://www.cnnic.net.cn/n4/2023/0828/c88-10829.html.(CNNIN. The report of the 52th China Internet development statistics[EB/OL].[2024-01-15]. https://www.cnnic.net.cn/n4/2023/0828/c88-10829.html.)
[2] DataReportal. Digital 2023:global overview report[EB/OL].[2024-01-15]. https://datareportal.com/reports/digital-2023-global-overview-report.
[3] 孙钦莹,任晓丽.基于双重失衡环境的网络舆情演化机理与治理策略研究[J].情报杂志, 2023, 42(4):98-106.(SUN Q Y, REN X L. Research on the evolution mechanism and governance strategy of online public based on double imbalance environment[J]. Library and information service, 2023, 42(4):98-106.)
[4] 杨颖兮,喻国明.传播中的非理性要素:一项理解未来传播的重要命题[J].探索与争鸣, 2021(5):131-138, 179.(YANG Y X, YU G M. On the irrational factors:an important construct in understanding future communication[J]. Exploration and free views, 2021(5):131-138, 179.)
[5] 马宁,刘怡君,李凉凉.重大突发事件舆情风险点预测研究[J].中国管理科学, 2023, 31(11):58-66.(MA N, LIU Y J, LI L L. Research on the risk points prediction of emergency public opinion[J]. Chinese journal of management science, 2023, 31(11):58-66.)
[6] 朱国伟.网络舆情反转事件中的衍生风险及其传导:类型划分与疏解策略[J].吉首大学学报(社会科学版), 2023, 44(3):99-111.(ZHU G W. Derived risks and their transmission in internet public opinion reversal:type division and relief strategy[J]. Journal of Jishou University (social sciences edition), 2023, 44(3):99-111.)
[7] 张倩楠,杨尊琦,史浩.有限理性转发者的社会网络舆情演化分析[J].情报杂志, 2014, 33(9):129-134.(ZHANG Q N, YANG Z Q, SHI H. The evolution of public opinion in social network considering bounded rationality[J]. Journal of intelligence, 2014, 33(9):129-134.)
[8] 卢国强,黄微,杨佩霖.基于风险耦合的突发事件网络舆情群体极化演化分析[J].现代情报, 2023, 43(3):96-109.(LU G Q, HUANG W, YANG P L. Analysis on group polarization evolution of network public opinion in emergencies based on risk coupling[J]. Journal of modern information, 2023, 43(3):96-109.)
[9] HOSNI A I E, LI K, AHMAD S. Minimizing rumor influence in multiplex online social networks based on human individual and social behaviors[J]. Information sciences, 2020, 512(1):1458-1480.
[10] 董向慧."后真相时代"网络舆情与舆论转化机制探析——互动仪式链理论视角下的研究[J].理论与改革, 2019(5):50-60.(DONG X H. Analysis of the conversion mechanism between network public sentiment and network public opinion in "PostTruth Era":research from the perspective of interactive ritual chains theory[J]. Theory and reform, 2019(5):50-60.)
[11] 喻国明,毛璐璐.传播生态和网络舆情中非理性因素的误读及其辩正[J].广州大学学报(社会科学版), 2021, 20(3):29-33.(YU G M, MAO L L. Misinterpretation and justification of the irrational factors in the communication ecology and network opinions[J]. Journal of Guangzhou University (social science edition), 2021, 20(3):29-33.)
[12] 胡峰,温志强.面向重大疫情防控的应急情报生成机理及效能提升策略研究——基于融知发酵模型[J].情报资料工作, 2021, 42(4):38-47.(HU F, WEN Z Q. Research on the emergency intelligence generation mechanism and efficiency improvement strategy for the prevention and control of major epidemics:based on the knowledge fermentation model[J]. Information and documentation services, 2021, 42(4):38-47.)
[13] 赵仁青,黄志斌.网络舆情与非理性因素粘连的现实镜鉴[J].重庆邮电大学学报(社会科学版), 2022, 34(5):83-91.(ZHAO R Q, HUANG Z B. The reality mirror of network public opinion and irrational factor conglutination[J]. Journal of Chongqing University of Posts and Telecommunications (social science edition), 2022, 34(5):83-91.)
[14] 喻国明. "破圈":未来社会发展中至为关键的重大命题[J].新闻与写作, 2021(6):1.(YU G M. "Breaking the circle":a key proposition for future social development[J]. News and writing, 2021(6):1.)
[15] CALDER B J, MALTHOUSE E C. Kellogg on advertising & media:the Kellogg school of management[M]. Evanton:Kellogg Graduate School of Management, 2012:1-36.
[16] PERSE E M. Involvement with local television news:cognitive and emotional dimensions[J]. Human communication research, 1990, 16(4):556-581.
[17] 余婷,陈实.从"互动"到"卷入"——新闻入口移动社交化背景下美国媒体社交团队发展趋势探析[J].新闻记者, 2016(4):59-65.(YU T, CHEN S. From "interaction" to "involvement":an analysis of the development trend of U.S. media social teams in the context of mobile socialization of news portals[J]. Shanghai journalism review, 2016(4):59-65.)
[18] 刘嘉琪.公共危机事件中用户社交网络卷入行为研究[D].北京:北京邮电大学, 2020.(LIU J Q. Research on user social network engagement behavior in public crisis[D]. Beijing:Beijing University of Posts and Teleommunications, 2020.)
[19] SHERIF M, CANTRIL H. The psychology of ego-involvements:social attitudes and identifications[J]. 1948, 45(2):165-171.
[20] ZAICHKOWSKY J L. Measuring the involvement construct[J]. Journal of consumer research, 1985, 12(3):341-352.
[21] 冯翠翠,易明,莫富传.知识共创视域下健康信息用户依从意愿的影响机制研究[J].情报科学, 2023, 41(1):36-48.(FENG C C, YI M, MO F C. The influence mechanism of online health information users'compliance from the perspective of knowledge co-creation[J]. Information science, 2023, 41(1):36-48.)
[22] PENNYCOOK G, BEAR A, COLLINS E T, et al. The implied truth effect:attaching warnings to a subset of fake news headlines increases perceived accuracy of headlines without warnings[J]. Management science, 2020, 66(11):4944-4957.
[23] JUN J W, LEE H S, PARK J H. Roles of media exposure and interpersonal experiences on country brand:the mediated risk perception model[J]. Journal of promotion management, 2009, 15(1/2):321-339.
[24] 郭路生,廖丽芳,胡佳琪.社交媒体用户健康信息传播行为的影响机制研究——基于风险认知与问题解决情境理论[J].现代情报, 2020, 40(3):148-156.(GUO L S, LIAO L F, HU J Q. Research on the influence mechanism of health information communication behavior of social media users:based on risk perception theory and the problem solving situation theory[J]. Journal of modern information, 2020, 40(3):148-156.)
[25] 谢媛,李本乾.新媒体环境下突发环境事件网络舆情风险信息感知模型[J].现代情报, 2023, 43(6):158-165.(XIE Y, LI B Q. Information perception model of network public opinion risk of environmental emergencies in new media environment[J]. Journal of modern information, 2023, 43(6):158-165.)
[26] LAN Y. The analysis on the causes of irrational public opinion in network from the perspectives of individual rationality and public rationality[C]//International conference on social sciences, arts and humanities. UK:Francis Academic Press, 2017.
[27] 喻国明,赵景锋,窦培育.体验时代的传播转型:非理性认知逻辑的三要素及作用机制[J].传媒观察, 2022(10):44-48.(YU G M, ZHAO J F, DOU P Y. Transformation of communication in the era of experience:three elements of irrational cognitive logic and its working mechanism[J]. Media observer, 2022(10):44-48.)
[28] SIMON H A. A behavioral model of rational choice[J]. The quarterly journal of economics, 1955, 69(1):99-118.
[29] 戴建华,周斯琦.基于有限理性视角的网络舆情传播模型构建[J].情报理论与实践, 2022, 45(2):176-181, 167.(DAI J H, ZHOU S Q. The construction of network public opinion propagation model based on the perspective of bounded rationality[J]. Information studies:theory & application, 2022, 45(2):176-181, 167.
[30] 王艺.网络虚拟空间中的"非理性互动"类型及影响因素[J].现代传播(中国传媒大学学报), 2018, 40(10):63-67.(WANG Y. Types of "irrational interactions" in cyber-virtual space and the factors influencing them[J]. Modern communication (Journal of Communication University of China, 2018, 40(10):63-67.)
[31] 黄方楠,李明德.短视频舆情的非理性表达与互动分析[J].情报杂志, 2022, 41(3):152-158, 113.(HUANG F N, LI M D. Irrational expression and interaction of online public opinion in short video[J]. Journal of intelligence, 2022, 41(3):152-158, 113.)
[32] 张其春.突发公共卫生事件中公众非理性行为的生成机制——基于COVID-19疫情的扎根理论分析[J].电子科技大学学报(社科版), 2021, 23(6):65-75.(ZHANG Q C. Generating mechanism of the public irrational behavior in public health emergencies:based on the analysis of the COVID-19 epidemic by grounded theory[J]. Journal of University of Electronic Science and Technology of China (social sciences edition), 2021, 23(6):65-75.)
[33] REJIKUMAR G, ASOKAN-AJITHA A, DINESH S, et al. The role of cognitive complexity and risk aversion in online herd behavior[J]. Electronic commerce research, 2022, 22(2):585-621.
[34] ARAFAT S M Y, KAR S K, MARTHOENIS M, et al. Psychological underpinning of panic buying during pandemic (COVID-19)[J]. Psychiatry research, 2020, 289:113061.
[35] LIU J, WANG Y, LIU X, et al. Experiencing stress impact on adolescent repetitive nonsuicidal self-injury:the mediating role of emotion dysregulation and maladaptive cognitive schemas[J]. Journal of affective disorders, 2023, 339(2):392-399.
[36] 魏娜,杨灿,王晓珍.重大突发公共危机事件中政府信息发布对公众心理的影响——基于COVID-19疫情的数据分析[J].江苏社会科学, 2020(3):10-22, 241.(WEI N, YANG C, WANG X Z. The influence of the release of government information on public psychology during major public emergencies:data analysis based on the COVID-19 pandemic[J]. Jiangsu social sciences, 2020(3):10-22, 241.)
[37] DHIR A, YOSSATORN Y, KAUR P, et al. Online social media fatigue and psychological wellbeing:a study of compulsive use, fear of missing out, fatigue, anxiety and depression[J]. International journal of information management, 2018, 40:141-152.
[38] 刘艾祎,伍新春.自我同情对疫情所致创伤后消极心理反应的作用机制及干预策略[J].华南师范大学学报(社会科学版), 2020(4):42-57, 189.(LIU A Y, WU X C. Mechanism and related interventions of self-compassion on the negative psychological responses after pandemic[J]. Journal of South China Normal University (social science edition), 2020(4):42-57, 189.)
[39] 卢智增,高翔.社交媒体平台群体极化的形成机理与引导策略研究[J].情报理论与实践, 2021, 44(8):51-58.(LU Z Z, GAO X. The study on the formation mechanism and guiding strategies of group polarization in social media platforms[J]. Information studies:theory & application, 2021, 44(8):51-58.)
[40] GRIFFIN R J, DUNWOODY S, NEUWIRTH K. Proposed model of the relationship of risk information seeking and processing to the development of preventive behaviors[J]. Environmental research, 1999, 80(2):S230-S245.
[41] 刘婧,伍麟.从风险信息到自我认同:RISP模型的范式演变[J].心理技术与应用, 2016, 4(7):434-443.(LIU J, WU L. From risk information to self-identity:the paradigm evolution of RISP model[J]. Psychology:techniques and applications, 2016, 4(7):434-443.)
[42] YANG Z J, MCCOMAS K, GAY G, et al. Motivation for health information seeking and processing about clinical trial enrollment[J]. Health communication, 2010, 25(5):423-436.
[43] ZHOU X, ROBERTO A J. An application of the risk information seeking and processing model in understanding college students'COVID-19 vaccination information seeking and behavior[J]. Science communication, 2022, 44(4):446-474.
[44] GRIFFIN R J, YANG Z, BOERNER F, et al. Applying an information seeking and processing model to a study of communication about energy[C]//2005 annual convention of the Association for Education in Journalism and Mass Communication. San Antonio, 2005.
[45] WITTE K. Putting the fear back into fear appeals:the extended parallel process model[J]. Communications monographs, 1992, 59(4):329-349.
[46] 赵旭.移动环境下重大突发事件网络舆情受众参与行为标定及精准引导研究[D].长春:吉林大学, 2023.(ZHAO X. Online public opinion audience participation behavior calibration of major emergencies and precise guidance research in mobile environment[D]. Changchun:Jilin University, 2023.)
[47] 靖鸣.风险感知与行为阈限:传播风险特征、成因及防范策略[J].西北师大学报(社会科学版), 2023, 60(3):96-104.(JING M. Risk perception and behavior thresholds:features, causes, and prevention strategies of dissemination risk[J]. Journal of Northwest Normal University (social sciences edition), 2023, 60(3):96-104.)
[48] LERNER J S, LI Y, VALDESOLO P, et al. Emotion and decision making[J]. Annual review of psychology, 2015, 66(1):799-823.
[49] LEPP A, BARKLEY J E, KARPINSKI A C. The relationship between cell phone use, academic performance, anxiety, and satisfaction with life in college students[J]. Computers in human behavior, 2014, 31(1):343-350.
[50] 李武,赵星.大学生社会化阅读APP持续使用意愿及发生机理研究[J].中国图书馆学报, 2016, 42(1):52-65.(LI W, ZHAO X. Understanding the continuance intention of social reading Apps by college students[J]. Journal of library science in China, 2016, 42(1):52-65.)
[51] POOL G J, SCHWEGLER A F. Differentiating among motives for norm conformity[J]. Basic and applied social psychology, 2007, 29(1):47-60.
[52] HWANG Y, JEONG S H. A channel-specific analysis of the risk information seeking and processing (RISP) model:the role of relevant channel beliefs and perceived information gathering capacity[J]. Science communication, 2020, 42(3):279-312.
[53] 田进,张明垚.棱镜折射:网络舆情的生成逻辑与内容层次——基于"出租车罢运事件"的扎根理论分析[J].情报科学, 2019, 37(8):38-43, 55.(TIAN J, ZHANG M Y. Prism refraction:the generation logic and content hierarchy of network public opinion:analysis of "taxi strike incident" based on Grounded theory[J]. Information science, 2019, 37(8):38-43, 55.)
[54] 姜景,李丁,刘怡君.基于微博舆论生态的突发事件管理策略研究[J].管理评论, 2015, 27(4):48-56.(JIANG J, LI D, LIU Y J. A study on the management strategy of emergencies based on Micro-blog public opinion ecology[J]. Managementreview, 2015, 27(4):48-56.)
[55] 杨晶,袁曦.基于期望确认理论的移动视觉搜索用户情感体验形成机制研究[J].情报资料工作, 2022, 43(1):92-101.(YANG J, YUAN X. Research on the formation mechanism of mobile visual search user emotional experience based on expectation confirmation theory[J]. Information and documentation services, 2022, 43(1):92-101.)
[56] 程慧平,于欢欢,蒋星.重大突发公共卫生事件中社交媒体信息过载的前因后果模型研究[J].情报科学, 2023, 41(3):45-56.(CHENG H P, YU H H, JIANG X. Antecedents and consequences of information overload of social media in major public health emergencies:a model[J]. Information science, 2023, 41(3):45-56.)
[57] 陈忆金,陈佳文,古婷骅,等.健康信息用户探索式搜索过程中的情感体验状态与变化研究[J].情报资料工作, 2022, 43(4):52-60.(CHEN Y J, CHEN J W, GU Y T, et al. Research on the emotional experience state and change of health information users in the process of exploratory search[J]. Information and documentation services, 2022, 43(4):52-60.)
[58] KIM J N, GRUNIG J E. Problem solving and communicative action:a situational theory of problem solving[J]. Journal of communication, 2011, 61(1):120-149.
[59] HASHIM N, KEE C P, ABD RAHMAN M P. Attempt to solving situational problem of alumni employability[J]. Procedia-social and behavioral sciences, 2014, 155(6):380-385.
[60] 张爱霞,张新民,罗卫东.信息查寻与信息检索的整合研究——对IS&R集成研究框架的评述[J].图书情报工作, 2007(10):10-12, 55.(ZAHNG A X, ZHANG X M, LUO W D. Research on integration of information seeking and information retrieval:review on integrated IS & R framework[J]. Library and information service, 2007(10):10-12, 55.)
[61] B R A S H E R S D E. Communication and uncertainty management[J]. Journal of communication, 2001, 51(3):477-497.
[62] AVERIL J R. Personal control over aversive stimuli and its relationship to stress[J]. Psychological bulletin, 1973, 80(4):286-303.
[63] FRAWLEY W, SMITH R N. A processing theory of alexithymia[J]. Cognitive systems research, 2001, 2(3):189-206.
[64] 谢雨杉,柯青,王笑语,等.新冠疫情背景下情绪与信息行为的关系及情绪角色的主题分析[J].图书情报工作, 2022, 66(8):102-112.(XIE Y S, KE Q, WANG X Y, et al. A thematic analysis of the relationship between emotion and information behavior and the role of emotion under the context of COVID-19[J]. Library and information service, 2022, 66(8):102-112.)
[65] 王雪芬,赵宇翔,卢珂.社交媒体交互中用户非理性信息行为研究述评[J].情报理论与实践, 2023, 46(8):193-201.(WANG X F, ZHAO Y X, LU K. A literature review on human problematic information behavior in social media interaction[J]. Information studies:theory & application, 2023, 46(8):193-201.)
[66] PAUKERTA L, PETTIT J W, AMACKER A. The role of interdependence and perceived similarity in depressed affect contagion[J]. Behavior therapy, 2008, 39(3):277-285.