[1] CNNIC. 第52次中国互联网络发展状况统计报告[R]. 北京: 中国互联网络信息中心, 2023. (CNNIC. The report of the 52th China internet development statistics[R]. Beijing: Information Center of the China Internet Network, 2023.)
[2] 袁静, 李柯. 移动社交媒体环境下用户信息焦虑行为研究进展[J]. 图书情报工作, 2020, 64(11): 133-144. (YUAN J, LI K. Research progress of user's information anxiety behavior in mobiles social media environment[J]. Library and information service, 2020, 64(11): 133-144.)
[3] 李宗建, 程竹汝. 新媒体时代舆论引导的挑战与对策[J]. 上海行政学院学报, 2016, 17(5): 76-85. (LI Z J, CHENG Z R. Challenges and countermeasures of public opinion guidance in the new media time[J]. The journal of Shanghai administration institute, 2016, 17(5): 76-85.)
[4] 孟玺. 社交媒体用户虚假信息识别意向影响机制研究[J]. 现代情报, 2023, 43(4): 39-50. (MENG X. Research on the influencing mechanism of social media users misinformation identification intention[J]. Journal of modern information, 2023, 43(4): 39-50.)
[5] RATH B, SRIVASTAVA J. Epidemiology inspired framework for fake news mitigation in social networks[C]//Proceedings of the CIKM 2020 Workshops. Galway: CEUR-WS, 2020: 2699.
[6] 李文文, 陈雅, 王夏伟瀚, 等. 图书馆参与虚假信息治理的实践与启示——国内外比较研究[J]. 图书馆, 2022(12): 49-56. (LI W W, CHEN Y, WANG X W H, et al. Practices and insights on libraries' participation in disinformation governance: comparative research between domestic and foreign libraries[J]. Library, 2022(12): 49-56.)
[7] 经济参政报. 中国人民大学发布《中老年网络社群生活现状研究》[EB/OL]. [2024-04-12]. http://www.jjckb.cn/2021-10/12/c_1310239515.html. (Economic participation and politics daily. Renmin university of China released "research on the current situation of online community life of middle-aged and elderly people" [EB/OL]. [2024-04-12]. http://www.jjckb.cn/2021-10/12/c_1310239515.html.)
[8] CHEN Y. Unwanted memory: age differences in susceptibility to the influence of false information on social judgments[D]. Georgia: Georgia Institute of Technology, 1998.
[9] GALLETTA C H, DENNIS G, JENNIFER C, et al. Emotions: the unexplored fuel of fake news on social media[J]. Journal of management information systems, 2021, 38(4): 1039-1066.
[10] 苟春, 温静, 马之遥, 等. 安全感与老年人受骗易感性：老化焦虑和自恋人格的作用[J]. 西南大学学报(自然科学版), 2022, 44(10): 2-9. (GOU C, WEN J, MA Z Y, et al. Sense of security and the vulnerability to fraud in older adults: effects of aging anxiety and narcissistic personality[J]. Journal of Southwest University (natural science), 2022, 44(10): 2-9.)
[11] 李宁, 李卫东. 图书馆参与虚假信息治理：国外进展与启示[J]. 图书馆学研究, 2022(7): 25-38. (LI N, LI W D. Libraries' participation in disinformation governance: international progress and enlightenment[J]. Researches in library science, 2022(7): 25-38.)
[12] 吴佳芬, 马费成. 产品虚假评论文本识别方法研究述评[J]. 数据分析与知识发现, 2019, 3(9): 1-15. (WU J F, MA F C. Detecting product review spam: a survey[J]. Data analysis and knowledge discovery, 2019, 3(9): 1-15.)
[13] BRADY J T, KELLY M E, STEIN S L. The trump effect: with no peer review, how do we know what to really believe on social media?[J]. Clinics in colon and rectal surgery, 2017, 30(4): 270-276.
[14] JANG S M, GENG T, QUEENIE LI J Y, et al. A computational approach for examining the roots and spreading patterns off ake news: evolution tree analysis[J]. Computers in human behavior, 2018, 84(7): 103-113.
[15] 张帅, 刘运梅, 司湘云. 信息疫情下网络虚假信息的传播特征及演化规律[J]. 情报理论与实践, 2021, 44(8): 112-118. (ZHANG S, LIU Y M, SI X Y. The spread and evolution of network false Information during the infodemic[J]. Information studies: theory & application, 2021, 44(8): 112-118.)
[16] 王芳, 连芷萱. 公共危机中谣言真实度计算及其与正面信息的交锋研究[J]. 图书与情报, 2020(1): 34-50. (WANG F, LIAN Z X. Authenticity grade calculation of rumor in public crisis and its confrontation with positive information[J]. Library & information, 2020(1): 34-50.)
[17] 莫祖英, 刘欢, 王垲烁, 等. 社交媒体用户虚假信息从众传播行为的影响因素差异性分析[J]. 情报科学, 2024, 42(2): 64-74. (MO Z Y, LIU H, WANG K S, et al. Analysis of differential influencing factors in social media users' conformity behavior in spreading false information[J]. Information science, 2024, 42(2): 64-74.)
[18] 杨丹. 网络虚假信息传播特点及治理——基于2016年上半年的大数据分析[J]. 新闻记者, 2016(8): 38-43. (YANG D. Characteristics and governance of network false information dissemination: based on big data analysis in the first half of 2016[J]. Shanghai journalism review, 2016(8): 38-43.)
[19] 莫祖英, 王垲烁, 赵悦名. 社交媒体用户虚假信息从众传播行为影响模型实证研究[J]. 情报资料工作, 2023, 44(1): 72-81. (MO Z Y, WANG K S, ZHAO Y M. Empirical research on the influence model of social media users' false information conformity spreading behavior[J]. Information and documentation services, 2023, 44(1): 72-81.)
[20] 张秀, 李月琳. 年龄梯度视角下网络用户健康信息甄别能力研究[J]. 情报学报, 2019, 38(8): 838-848. (ZHANG X, LI Y L. Ability of users in different age groups to screen health information in social media[J]. Journal of the China Society for Scientific and Technical Information, 2019, 38(8): 838-848.)
[21] 莫祖英, 盘大清. 信息茧房效应对用户虚假信息识别能力的影响关系探析[J]. 图书馆学研究, 2023(3): 50-57. (MO Z Y, PAN D Q. An analysis of the influence of information cocoons on users' ability to identify false information[J]. Researches in library science, 2023(3): 50-57.)
[22] 周琼, 黄雅贤, 徐亚苹. 眼动追踪技术在虚假信息甄别过程中的应用[J/OL]. 图书馆论坛:1-12[2024-06-15]. http://kns.cnki.net/kcms/detail/44.1306.G2.20231114.1329.002.html. (ZHOU Q, HUANG Y X, XU Y P. A systematic review on discerning misinformation research through eye-tracking methods[J/OL]. Library tribune:1-12[2024-06-15]. http://kns.cnki.net/kcms/detail/44.1306.G2.20231114.1329.002.html.)
[23] 冯由玲, 康鑫, 周金娉, 等. 基于Bert-BiLSTM混合模型的社交媒体虚假信息识别研究[J/OL]. 情报科学:1-22[2024-06-15]. http://kns.cnki.net/kcms/detail/22.1264.G2.20240126.1809.008.html. (FENG Y L, KANG X, ZHOU J P, et al. A study on social network misinformation recognitional mixture model based on Bert-BiLSTM[J/OL]. Information science:1-22[2024-06-15]. http://kns.cnki.net/kcms/detail/22.1264.G2.20240126.1809.008.html.)
[24] BODE L, VRAGA E K. See something, say something: correction of global health misinformation on social media[J]. Health communication, 2018, 33(9): 1131-1140.
[25] PETIT I, LI C, MILLET B, et al. Can we sop the spread of false information on vaccination? how online comments on vaccination news affect readers’ credibility assessments and sharing behaviors[J]. Science communication, 2021, 43(4): 407-434.
[26] BANERJEE S. Exaggeration in fake vs. authentic online reviews for luxury and budget hotels[J]. International journal of information management, 2022(62): 102416.
[27] 夏志杰, 吕柠. 智能系统支持下社交互动对提升公众信息甄别能力的影响研究[J/OL]. 情报资料工作. 1-17[2024-06-15]. http://kns.cnki.net/kcms/detail/11.1448.G3.20240530.1743.002.html. (XIA Z J, LÜ N. Research on the influence of social interaction on improving public information recognition ability with the support of intelligent system[J/OL]. Information and documentation services. 1-17[2024-06-15]. http://kns.cnki.net/kcms/detail/11.1448.G3.20240530.1743.002.html.)
[28] 郭海玲, 卫金金, 刘仲山. 生成式人工智能虚假信息协同共治研究[J/OL]. 情报杂志. 1-10[2024-06-15]. http://kns.cnki.net/kcms/detail/61.1167.G3.20240605.1624.004.html. (GUO H L, WEI J J, LIU Z S. Research on collaborative governance with generative[J/OL]. Journal of information. 1-10[2024-06-15]. http://kns.cnki.net/kcms/detail/61.1167.G3.20240605.1624.004.html.)
[29] 漆晨航. 生成式人工智能的虚假信息风险特征及其治理路径[J]. 情报理论与实践, 2024, 47(3): 112-120. (QI C H. Research on the risks of disinformation generative artificial intelligence and its governance paths[J]. Information studies: theory & application, 2024, 47(3): 112-120.)
[30] LAZARUS R S, FOLKMAN S. Stress, appraisal, and coping [M]. New York: Springer Publishing Company, 1984.
[31] D'ARCY J, HERATH T, SHOSS M K. Understanding employee responses to stressful information security requirements: a coping perspective[J]. Journal of management information systems, 2014, 31(2): 285-318.
[32] LAZARUS R S. Psychological stress and the coping process[M]. New York: McGraw-Hill, 1996.
[33] 张茜, 谢卫红, 王忠. 应对理论视角下量化自我的隐私悖论研究[J]. 情报杂志, 2023, 42(5): 175-183, 199. (ZHANG Q, XIE W H, WANG Z. Research on privacy paradox in quantified self from the perspective of coping theory[J]. Journal of information, 2023, 42(5): 175-183, 199.)
[34] 付少雄, 孙岚, 邓胜利, 等. 应对理论视角下短视频用户虚假健康信息采纳的动因研究[J]. 情报资料工作, 2023, 44(6): 100-110. (FU S X, SUN L, DENG S L, et al. A study on the motivation of short video users’ false health information adoption from the perspective of coping theory[J]. Information and documentation services, 2023, 44(6): 100-110.)
[35] 易明, 傅航, 刘继月. 信息茧房背景下基于应对理论的App用户持续使用意愿研究[J]. 情报资料工作, 2023, 44(4): 66-76. (YI M, FU H, LIU J Y. Research on app users' continuous use intention based on coping theory under the background of information cocoons[J]. Information and documentation services, 2023, 44(4): 66-76.)
[36] ISLAM A K M N, MANTYMAKI M, LAATO S, et al. Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic[J]. International journal of information management, 2020, 62(4): 102431.
[37] CHEN J V, ANH T, TRANG N. Understanding the discontinuance behavior of mobile shoppers as a consequence of technostress: an application of the stress-coping theory[J]. Computers in human behavior, 2019, 95: 83-93.
[38] BARLETTE Y, JAOUEN A, BAILLETTE P. Bring your own device (BYOD) as reversed IT adoption: insights into managers’ coping strategies[J]. International journal of information management, 2021, 56: 102-112.
[39] COOPER A. 交互设计之路———让高科技产品回归人性[M]. DING C, 译. 2版. 北京: 电子工业出版社, 2006: 10. (COOPER A. The path to interaction design: bringing high-tech products back to humanity [M]. DING C, trans. 2nd ed. Beijing: Publishing House of Electronics Industry, 2006: 10.)
[40] 夏立新, 胡畔, 刘坤华, 等. 融入信息推荐场景要素的在线健康社区用户画像研究[J]. 图书情报知识, 2023, 40(3): 116-128. (XIA L X, HU P, LIU K H, et al. User portrait of online health communities integrating information recommendation scenario elements[J]. Document information & knowledge, 2023, 40(3): 116-128.)
[41] 王杰, 谢忠局, 赵建涛, 等. 基于知识图谱和用户画像的金融产品推荐系统[J]. 计算机应用, 2022, 42(S1): 43-47. (WANG J, XIE Z J, ZHAO J T, et al. Financial product recommendation system based on knowledge graph and user profile [J]. Journal of computer applications, 2022, 42(S1): 43-47.)
[42] 罗婷予, 谢康. 用户画像促进企业与用户互动创新的机制及构建方法[J]. 财经问题研究, 2023(3): 106-116. (LUO T Y, XIE K. User profile in enterprise-user interaction innovation: mechanism and construction method [J]. Research on financial and economic issues, 2023(3): 106-116.)
[43] 尹婷婷, 郭永建. 数据驱动背景下智慧图书馆用户画像模型构建与研究[J]. 图书馆理论与实践, 2023(4): 81-86. (YIN T T, GUO Y J. Construction and research on user profile model of smart library under the background of data driven [J]. Library theory and practice, 2023(4): 81-86.)
[44] 马家伟, 张艳丰, 彭丽徽, 等. 新媒体环境下移动社交媒体错失焦虑(FoMO)用户画像实证研究[J]. 图书情报工作, 2024, 68(6): 60-71. (MA J W, ZHANG Y F, PENG L H, et al. An empirical research on user portrait of mobile social media FO MO in the new environment[J]. Library and information service, 2024, 68(6): 60-71.)
[45] 张艳丰, 彭丽徽, 刘金承, 等. 新媒体环境下移动社交媒体倦怠用户画像实证研究——基于SSO理论的因果关系视角[J]. 情报学报, 2019, 38(10): 1092-1101. (ZHANG Y F, PENG L H, LIU J C, et al. An empirical study on mobile social media fatigue user portraits in the new media environment: a causality perspective based on SSO theory[J]. Journal of the China Society for Scientific and Technical Information, 2019, 38(10): 1092-1101.)
[46] 王毅, 吴睿青. 公共图书馆数字文化资源服务用户画像研究[J]. 图书情报工作, 2021, 65(16): 42-55. (WANG Y, WU R Q. Research on user portrait of digital cultural resource service in public library[J]. Library and information service, 2021, 65(16): 42-55.)
[47] 高靖超, 彭丽徽, 张艳丰, 等. 在线医疗社区健康焦虑用户画像模型构建及实证研究[J]. 图书情报工作, 2023, 67(16): 124-134. (GAO J C, PENG L H, ZHANG Y F, et al. Construction and empirical research of health anxiety user portrait model in online medical community[J]. Library and information service, 2023, 67(16): 124-134.)
[48] 韩梅花, 赵景秀. 基于“用户画像”的阅读疗法模式研究——以抑郁症为例[J]. 大学图书馆学报, 2017, 35(6): 105-110. (HAN M H, ZHAO J X. Research on bibliotherapy model based on user profile take depression as an example[J]. Journal of academic libraries, 2017, 35(6): 105-110.)
[49] CARTWRIGHT S, COOPER C L. Managing workplace stress[M]. New York: Routledge, 1997: 15-34.
[50] TARAFDAR M, MAIER C, LAUMER S, et al. Explaining the link between technostress and technology addiction for social networking sites: a study of distraction as a coping behavior[J]. Information systems journal, 2020, 30(1): 96-124.
[51] GLASER B G, STRAUSS A L. The discovery of grounded theory: strategies for qualitative research[J]. Nursing research, 1967, 3(2): 377-380.
[52] 潘曙雅, 祝宇欢, 谢乐滋. 中老年人对虚假短视频的识别判断路径分析[J]. 国际新闻界, 2023, 45(2): 127-155. (PAN S Y, ZHU Y H, XIE L Z. Analyzing the approaches of fake short-video information identification among middle-aged and elderly people[J]. Chinese journal of journalism & communicatio, 2023, 45(2): 127-155.)
[53] 黄敬亭. 健康教育学[M]. 上海: 复旦大学出版社, 2011. (HUANG J T. Health pedagogy[M]. Shanghai: Fudan University Press, 2011.)
[54] 王晰巍, 刘婷艳, 程宇. 基于聚类方法的直播带货平台用户信息行为画像模型研究[J]. 现代情报, 2022, 42(11): 4-16. (WANG X W, LIU T Y, CHENG Y. Research on user information behavior portrait model of live streaming platform based on clustering method [J]. Journal of modern information, 2022, 42(11): 4-16.)
[55] 邓胜利, 李雅静. 突发公共卫生情境下中老年人虚假健康信息应对行为研究[J]. 情报资料工作, 2021, 42(2): 43-51. (DENG S L, LI Y J. Research on the coping behavior of middle-aged and elderly people with false health information in the sudden public health situation[J]. Information and documentation services, 2021, 42(2): 43-51.)
[56] 张大伟, 谢兴政. 农村中老年人提升新媒介素养的“关系”路径研究[J]. 新闻大学, 2022(8): 1-16, 121. (ZHANG D W, XIE X Z. The effect of guanxi on the improvement of new media literacy among middle-aged and elderly in rural areas [J]. Journalism research, 2022(8): 1-16, 121.)
[57] 武晓立. 跨越“数字鸿沟”:社交媒体时代老年人媒介素养的提升[J]. 青年记者, 2020(25): 16-17. (WU X L. Bridging the “digital divide”: improving the media literacy of the elderly in the age of social media [J]. Youth journalist, 2020(25): 16-17.)
[58] HOGAN T P, BRASHERS D E. The theory of communication and uncertainty management: implications from the wider realm of information behavior[M]//Uncertainty, information management, and disclosure decisions. London: Routledge, 2015: 45-66.
[59] 公文. 触发与补偿: 代际关系与老年人健康信息回避[J]. 国际新闻界, 2018, 40(9): 47-63. (GONG W. Triggering and compensation: generational relations and health information avoidance of the old [J]. Chinese journal of journalism & communication, 2018, 40(9): 47-63.)
