THEORETICAL STUDY

Research on Influencing Factors and Mechanisms of Knowledge Services Effectiveness of Science and Technology Think Tanks Based on Grounded Theory

  • Wu Yawei ,
  • Zhu Hongtao
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  • 1 School of Management, Hebei University, Baoding 071002;
    2 School of Information Management, Nanjing University, Nanjing 210023

Received date: 2024-01-29

  Revised date: 2024-06-03

  Online published: 2024-10-17

Abstract

[Purpose/Significance] Exploring the influencing factors and mechanisms of knowledge service effectiveness of science and technology think tanks can comprehensively enhance their service effectiveness, promote sustainable development, and maximize their value in decision-making consultation. The research will provide a reference for designing the scale and evaluation system of the knowledge service effectiveness of science and technology think tanks. [Method/Process] In this paper, it investigated the current status of knowledge services in science and technology think tanks through in-depth interviews on programmatic grounded theory. The collected raw data from the interviews were analyzed by three-level coding. Finally, it constructed the theoretical model of influencing factors and mechanisms of knowledge services effectiveness in science and technology think tanks. [Result/Conclusion] It finds that the knowledge service effectiveness of science and technology think tanks includes three aspects: the realization of application value, the deepening of theoretical research, and the formation of supply and demand mechanism. Basic resources (supporting force), wisdom synergy (security force), user demand (driving force), and service characteristics (constructing force) jointly determine the level of their knowledge service effectiveness. There is a significant mutual promotion and dependence relationship among the dimensional factors. Among them, user demand exhibits a radial characteristic in its influence on the effectiveness of knowledge services of think tanks and other factors, tending to the center of knowledge services. The demand-driven synergistic integration of diversified institutional resources has a significant impact on the think tank services effectiveness. It is conducive to easing the tense supply and demand relationship between “think tank-decision-making”. This idea need to be emphasized in future relevant policies and service practices.

Cite this article

Wu Yawei , Zhu Hongtao . Research on Influencing Factors and Mechanisms of Knowledge Services Effectiveness of Science and Technology Think Tanks Based on Grounded Theory[J]. Library and Information Service, 2024 , 68(19) : 3 -14 . DOI: 10.13266/j.issn.0252-3116.2024.19.001

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