REVIEW & COMMENTARY

Research Landscape of ChatGPT in the Field of Information Resources Management: A Systematic Literature Review

  • Ma Haiqun ,
  • Lian Longying
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  • 1 Research Center of Information Resources Management, Heilongjiang University, Harbin 150080;
    2 College of Information Management, Heilongjiang University, Harbin 150080;
    3 School of Computer and Information Engineering, Heilongjiang University of Science and Technology, Harbin 150022

Received date: 2024-04-19

  Revised date: 2024-06-07

  Online published: 2024-10-17

Abstract

[Purpose/Significance] This paper systematically reviews and analyzes the relevant research on ChatGPT in the field of information resources management in China to provide reference for in-depth research and practical applications of ChatGPT to support the development of discipline. [Method/Process] Following the PRISMA(preferred reporting items for systematic reviews and meta-analyses) guidelines, it selected 219 research papers on ChatGPT in the field of information resources management from CNKI and Wanfang Data. Through descriptive statistics, it analyzed and addressed four key research questions: technical connotation, application and examples, impact and empirical evidence, and contribution to discipline development. Then, it proposed future research directions from three aspects: technological application, theoretical research, and disciplinary system. [Result/Conclusion] The results show that ChatGPT has significant technical advantages, but some limitations in function and performance. Its application prospects have gained considerable recognition, but the current research fields are limited and lack sufficient instance support. The impact of ChatGPT on the field of information resource management involves multiple aspects such as technological application, social impact, cultural value, legal regulation, and national security. Further empirical research is needed to verify its actual effectiveness. ChatGPT has mainly played a positive role in promoting the development of the information resources management.

Cite this article

Ma Haiqun , Lian Longying . Research Landscape of ChatGPT in the Field of Information Resources Management: A Systematic Literature Review[J]. Library and Information Service, 2024 , 68(19) : 114 -127 . DOI: 10.13266/j.issn.0252-3116.2024.19.010

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