[1] 杨晓菲, 孔悦凡. 图书馆知识服务与用户互动关系研究[J]. 图书馆学刊, 2022, 44(9): 13-20. (YANG X F, KONG Y F. Research on the interactive relationship between the library knowledge service and users[J]. Journal of library science, 2022, 44(9): 13-20.)
[2] 王敬, 张群.大数据环境下图书馆跨媒体知识服务模式研究[J]. 图书馆, 2023(8): 39-46. (WANG J, ZHANG Q. Research on the cross-media knowledge service mode of library in big data environment[J]. Library, 2023(8): 39-46.)
[3] 刘金哲.智能互联环境下图书馆用户服务思考[J]. 图书馆工作与研究, 2022(6): 20-25. (LIU J Z. Reflection on library user service in the environment of intelligent interconnection[J]. Library work and study, 2022(6): 20-25.)
[4] 曲华君, 薛燕.以数智环境信息平台建设为核心引领图书馆设计转型的策略探究[J]. 通讯世界, 2021, 28(1): 217-218. (QU H J, XUE Y. Strategies for leading library design transformation with a focus on building a digital and intelligent information platform[J]. Telecom world, 2021, 28(1): 217-218.)
[5] 王敏.公共图书馆知识服务价值共创的内涵、机理与实现—基于“互联网+”的视角[J]. 图书馆学刊, 2019, 41(6): 5-9. (WANG M. The connotation, mechanism and realization of the value creation of public library knowledge service: based on the perspective of "Internet"[J]. Journal of library science, 2019, 41(6): 5-9.)
[6] 李杨, 郑德俊.与用户共创图书馆的知识服务价值——云舟知识空间的用户智慧融入案例及其启示[J]. 图书情报工作, 2020, 64(4): 34-42. (LI Y, ZHENG D J. Creating the knowledge service value of library with users: analysis and enlightenment of user wisdom integrated in yunzhou knowledge space[J]. Library and information service, 2020, 64(4): 34-42.)
[7] PRAHALAD C K, RAMASWAMY V. Co-opting customer competence[J]. Harvard business review, 2000, 78(1): 79-90.
[8] PRAHALAD C K, RAMASWAMY V. Co-creation experiences: the next practice in value creation[J]. Journal of interactive marketing, 2004, 18(3): 5-14.
[9] VARGO S L, LUSCH R F. Evolving to a new dominant logic for marketing[J]. Journal of marketing, 2004, 68(1): 1-17.
[10] VARGO S L, LUSCH R F. The service-dominant logic of marketing: reactions, reflections and refinements[J]. Marketing theory, 2006, 6(3): 281-288.
[11] VARGO S L, LUSCH R F. Service-dominant logic: continuing the evolution[J]. Journal of the Academy of Marketing Science, 2008, 36(1): 1-10.
[12] VARGO S L, LUSCH R F. Institutions and axioms: an extension and update of service-dominant logic[J]. Journal of the Academy of Marketing Science, 2016, 44(1): 5-23.
[13] VARGO S L, LUSCH R F. From repeat patronage to value co-creation in service ecosystems: a transcending conceptualization of relationship[J]. Journal of business market management, 2010, 4(4): 169-179.
[14] CHANDLER J D, VARGO S L. Contextualization and value-in-context: how context frames exchange[J]. Marketing theory, 2011, 11(1): 35-49.
[15] 令狐克睿, 简兆权, 李雷.服务生态系统：源起、核心观点和理论框架[J]. 研究与发展管理, 2018, 30(5): 147-158. (LINGHU K R, JIAN Z Q, LI L. Service ecosystems: origins, core perspectives, and theoretical framework[J]. R&D management, 2018, 30(5): 147-158.)
[16] 简兆权, 令狐克睿, 李雷.价值共创研究的演进与展望——从“顾客体验”到“服务生态系统”视角[J]. 外国经济与管理, 2016, 38(9): 3-20. (JIAN Z Q, LINGHU K R, LI L. The evolution and prospects of value co-creation research: a perspective from customer experience to service ecosystems[J]. Foreign economics & management, 2016, 38(9): 3-20.)
[17] 柯平.新世纪图书馆需要知识管理和知识服务[J]. 新世纪图书馆, 2005(6): 15-17.（KE P. New century libraries need knowledge management and knowledge service[J]. New century library, 2005(6): 15-17.）
[18] 胡媛, 陈国东, 官梦婷.协同视角下高校图书馆知识服务价值共创实现研究[J]. 图书馆工作与研究, 2022(4): 28-35. (HU Y, CHEN G D, GUAN M T. Research on the realization of value co-creation of knowledge service in university library from the perspective of synergy[J]. Library work and study, 2022(4): 28-35.)
[19] 王超.智慧图书馆知识服务生态系统模型构建研究[J]. 图书馆工作与研究, 2021(12): 16-21. (WANG C. Research on the construction of knowledge service ecosystem model of smart library[J]. Library work and study, 2021(12): 16-21.)
[20] SIDDIKE M K, UMEMOTO K, KOHDA Y. Transformation of public libraries: co-creation of values at multipurpose community learning centers[C]//2014 IIAI 3rd international conference on advanced applied informatics. Kokura: IEEE, 2014: 109-114.
[21] 石艳霞, 刘丹丹.图书馆知识服务价值共创的实现模式研究[J]. 图书馆理论与实践, 2014(5): 51-53. (SHI Y X, LIU D D. Research on implementation models of value co-creation in library knowledge services[J]. Library theory and practice, 2014(5): 51-53.)
[22] 石艳霞, 刘丹丹.基于服务蓝图理论的图书馆知识服务价值共创平台探究[J]. 图书馆学研究, 2014(9): 49-53. (SHI Y X, LIU D D. A research on the value co-creation platform of library's knowledge service based on the theory of service blueprint[J]. Research on library science, 2014(9): 49-53.)
[23] 任瑞荣, 尹雪, 陈惠兰.面向用户需求构建基于价值共创的高校图书馆知识服务体系[J]. 现代情报, 2015, 35(8): 7-11. (REN R R, YIN X, CHEN H L. Build the knowledge service system of university library based on value co-creation adapt to the demands of users[J]. Journal of modern information, 2015, 35(8): 7-11.)
[24] ISLAM M, AGARWAL N K, IKEDA M. Conceptualizing value co-creation for service innovation in academic libraries[J]. Business information review. 2015, 32(1), 45-52.
[25] OJURI O, PRYKE S, MILLS G. In search of the holy grail: an exploration of value co-creation in service ecosystems using knowledge network analysis[C]//2nd international conference on information system and data mining. Lakeland FL: Assoc Computing Machinery, 2018: 125-130.
[26] BEGLOU R R, FATTAHI R, PARIROKH M. Value co-creation among digital libraries’ software beneficiaries (users, librarians & designers) of Iran[J]. Iranian journal of information processing & management, 2019, 35(1): 261-290.
[27] 赵丽, 高世静.基于价值共创的高校图书馆知识服务创新研究[J]. 大学图书情报学刊, 2020, 38(4): 40-45. (ZHAO L, GAO S J. Research on knowledge service innovation of university library based on value co-creation[J]. Journal of academic library and information science, 2020, 38(4): 40-45.)
[28] CARVALHO M M M. Serviço experiencial em bibliotecas universitárias[D]. Portugal: Universidade Trás-os-Montes e Alto Douro, 2016.
[29] 蒲科. 大数据驱动下图书馆服务模式的创新路径与价值增值研究[J]. 国家图书馆学刊, 2020, 29(4): 65-74. (PU K. Research on innovation path and value added of library service model driven by big data[J]. Journal of the National Library of China, 2020, 29(4): 65-74.)
[30] 许鑫, 张月. 数据时代图书馆员角色的转变——数据馆员的兴起[J]. 图书情报工作, 2021, 65(7): 60-66. (XU X, ZHANG Y. The change of librarian's role in the data age: the rise of data librarian[J]. Library and information service, 2021, 65(7): 60-66.)
[31] 朱文青, 吴佑宏, 仰红慧, 等. 文献服务如何支持科技创新：基于行业情报用户视角的研究[J]. 图书馆, 2023(8): 106-111. (ZHU W Q, WU Y H, YANG H H. How document services support scientific and technological innovation: research based on the perspective of industrial intelligence users[J]. Library, 2023(8): 106-111.)
[32] LAVRIK O L, PLESHAKOVA M A, et. Scientific information in modern society through the eyes of public library users[J]. Nauchnye i tekhnicheskie biblioteki-scientific and technical libraries, 2022, 12: 50-69.
[33] FROW P, MCCOLL-KENNEDY J R, HILTON T, et al. Value propositions: a service ecosystems perspective[J]. Marketing theory, 2014, 14(3): 327-351.
[34] RAMASWAMY V. Leading the transformation to co-creation of value[J]. Strategy & leadership, 2009, 37(2): 32-37.
[35] 朱逸, 赵楠. 数字化社交情境下的价值共创要素模型探索[J]. 贵州师范大学学报(社会科学版), 2021(5): 70-78. (ZHU Y, ZHAO N. Exploration of the element model of value co-creation in digital sociality[J]. Journal of Guizhou Normal University (social sciences edition), 2021(5): 70-78.)
[36] 王康.治理机制对价值共创绩效的影响研究[D]. 西安:长安大学, 2021. (WANG K. The influence of governance mechanism on value co-creation performance[D]. Xi’an: Chang’an University, 2021.)
[37] 钟永光, 贾晓菁, 钱颖. 系统动力学[M]. 2版. 北京:科学出版社, 2013. (ZHONG Y G, JIA X J, QIAN Y. System dynamics[M]. 2nd ed. Beijing: Science Press, 2013.)
[38] AKAKA M A, VARGO S L. Technology as an operant resource in service (eco)systems[J]. Information systems & e-business management, 2014, 12(3): 367-384.
[39] CHANDLER J D, LUSCH R F. Service systems a broadened framework and research agenda on value propositions, engagement, and service experience[J]. Journal of service research, 2015, 18(1): 6-22.
