RESEARCH PAPERS

Research on Library Scientific Data Service Project Demand Type and Service Priority

  • Lu Ying ,
  • Zhang Huixin ,
  • Zhang Yating ,
  • Zhu Dan ,
  • Wu Yuxuan
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  • 1 Chengdu Library and Information Center, Chinese Academy of Sciences, Chengdu 610041;
    2 Department of Library Information and Archives Management, School of Economics and Management, University of Chinese Academy of Sciences, Beijing 100049;
    3 Chengdu Institute of Biology, Chinese Academy of Sciences, Chengdu 610041
Lu Ying, director of the department of subject information, research librarian, PhD; Zhang Huixin, master candidate; Zhang Yating, master, corresponding author, E-mail: yatingdct@foxmail.com; Zhu Dan, PhD; Wu Yuxuan, master candidate.

Received date: 2023-10-09

  Revised date: 2024-03-20

  Online published: 2025-02-11

Supported by

This work is supported by the general project of National Social Science Fund of China titled “Research on Library Scientific Data Service based on Stakeholder Interaction” (Grant No. 22BTQ024).

Abstract

[Purpose/Significance] In the data-intensive scientific research paradigm, determining user demand for scientific data services and prioritizing the research services content conducive to better improving user satisfaction. [Method/Process] On the basis of service surveys and practical experience, ten types of scientific data service projects were summarized, encompassing 27 subcategories. Based on the KANO model, user questionnaires were distributed to investigate the user demand for these various scientific data service products. [Result/Conclusion] Based on the traditional category/improved category division and Better-Worse coefficient analysis, the service contents are classified into essential, expected, excitement and undifferentiated needs. Then the scientific data service development proposal based on priority analysis is obtained.

Cite this article

Lu Ying , Zhang Huixin , Zhang Yating , Zhu Dan , Wu Yuxuan . Research on Library Scientific Data Service Project Demand Type and Service Priority[J]. Library and Information Service, 2025 , 69(3) : 90 -101 . DOI: 10.13266/j.issn.0252-3116.2025.03.008

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