RESEARCH PAPERS

Research on the Influencing Factors and Associated Paths of Intelligent Robot Adoption in Academic Libraries

  • Sheng Dongfang ,
  • Wang Yue ,
  • Zhu Zihan ,
  • Song Xigui
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  • 1 School of Management, Shandong University, Jinan 250100;
    2 Shandong Normal University Library, Jinan 250358;
    3 Shandong University Library, Jinan 250100
Sheng Dongfang, Associate Professor, PhD, Master’s Supervisor, E-mail: dfsheng@sdu.edu.cn; Wang Yue, Master’s Candidate; Zhu Zihan, Master’s Candidate; Song Xigui, Associate Research Librarian, PhD.

Received date: 2024-11-05

  Revised date: 2025-02-12

  Online published: 2025-11-11

Supported by

This work is supported by the National Social Science Fund of China project titled “Research on Misinformation Identification and Dissemination Path of Artificial Intelligence Generated Content”(Grant No. 23BTQ086).

Abstract

[Purpose/Significance] Intelligent robot is one of the practical representation of digital intelligence transformation in academic libraries. Analyzing the factors influencing the adoption of that and clarifying the hierarchical relationship and path of association between the factors can provide theoretical and practical support for the promotion of intelligent robots in academic libraries. [Method/Process] Based on the grounded theory and semi-structured interviews, this paper identified 18 influential factors in six aspects from the textual information. It analyzed the interrelationships among influential factors by combining the interpretative structural modeling(ISM) technique to form a hierarchical system. Then it explored the dependence and driving force of the influential factors by the method of matrix impact cross-reference multiplication applied to classification(MICMAC), to determine the strength of the relationship between the factors. [Result/Conclusion] The advanced nature of the equipment, cost of the equipment, organizational financial investment, peer experience, and regional differences are situated in the independent factor group and lie at the root level of the interpretative structural model, exerting the strongest influence on the adoption of intelligent robots in academic libraries. Equipment usefulness and other factors are located in the autonomous factor group, and all of them can indirectly influence the adoption of intelligent robots in academic libraries. Librarian cognition, librarian demand, and reader demand are located in the dependent factor group, which are easy to be by other factors, of which librarian demand and reader demand can directly affect the adoption.

Cite this article

Sheng Dongfang , Wang Yue , Zhu Zihan , Song Xigui . Research on the Influencing Factors and Associated Paths of Intelligent Robot Adoption in Academic Libraries[J]. Library and Information Service, 2025 , 69(21) : 94 -107 . DOI: 10.13266/j.issn.0252-3116.2025.21.008

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