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Research and Implications on Immersive Interactive Experience Space and Services of Public Libraries in UK

  • Wanyan Dengdeng ,
  • Zhou Bochao
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  • School of Public Administration, Xiangtan University, Xiangtan 411105
Wanyan Dengdeng, Associate Professor, PhD, E-mail: wanyan678@163.com;Zhou Bochao, Master’s Candidate.

Received date: 2025-03-19

  Revised date: 2025-06-06

  Online published: 2026-04-08

Supported by

This work is supported by the Excellent Youth Program of Hunan Provincial Department of Education, titled “Research on the Construction of Physical Experience Space for Public Digital Cultural Services in Hunan Province” (Grant No. 22B0119).

Abstract

[Purpose/Significance] Research on the immersive interactive experience space and services in UK public libraries can provide reference for the development of related services of public libraries in China. [Method/Process] A survey was conducted in nine UK public libraries covering four public library immersive experience projects. The practices were investigated and analyzed, using website surveys, email inquiries, and a literature review. The investigation and analysis were done across 10 dimensions: service philosophy, regulations and systems, spatial design, construction methods, service types and methods, service resources, technological applications, experiential equipment, interactive design, and effectiveness evaluation. [Result/Conclusion] Immersive interactive experience spaces and services in UK public libraries are mature and advanced. Significant emphasis is placed on pre-implementation research and impact evaluation, resulting in the establishment of clear service philosophies and regulations. Diverse construction models are adopted, with a focus on holistic spatial layout and environmental design. A wide range of service types and delivery methods is provided, and distinctive service resources are created. Multi-dimensional interactive designs are emphasized, and cutting-edge experiential equipment and technology applications are featured. China can draw on the experience of UK public libraries by prioritizing pre-planning and strengthening top-level design, innovating construction models and optimizing spatial structures, developing service specializations and building diverse services, restructuring interactive elements and improving service effectiveness, and emphasizing post-implementation summaries and continuous service improvements.

Cite this article

Wanyan Dengdeng , Zhou Bochao . Research and Implications on Immersive Interactive Experience Space and Services of Public Libraries in UK[J]. Library and Information Service, 2026 , 70(8) : 147 -160 . DOI: 10.13266/j.issn.0252-3116.2026.08.012

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